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Raymour & Flanigan Furniture and Mattresses

Casual Customer Service Representative $17 hourly

Raymour & Flanigan Furniture and Mattresses, New York, New York, us, 10261

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Casual Customer Service Representative $17 hourly Join Raymour & Flanigan Furniture and Mattresses as a casual Customer Service Representative. This role supports the customer journey from purchase to delivery, ensuring a smooth and positive experience.

Who We Are Raymour & Flanigan values people first—our associates treat customers with care, and in return we offer competitive compensation, health benefits, 401k with match, profit sharing, cross training, and company events.

What You'll Do As a Customer Service Representative, you will: assist with delivery scheduling, manage payments, answer questions, resolve concerns, and support sales and operations teams to enhance the shopping experience.

What We Need From You Is

Consistently provide genuine, friendly, personable, and professional service.

Effective communication, interpersonal, and organizational skills in person and on phone.

Excellent listening skills and ability to multi‑task in a fast‑paced environment.

Proactively resolve escalated customer issues.

Support sales and operations team members and advocate for customers.

Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Qualifications No specific educational qualifications required; prior customer service experience preferred.

Legal Statement We are an equal opportunity employer. We are committed to an inclusive workforce based on merit, qualifications, and performance. We do not discriminate on any grounds. Visa sponsorship not available; candidates must be authorized to work in the U.S. permanently.

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