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Indigo

Clinical Conceirge Medical Assistant (MA-C) - Urgent Care

Indigo, Redmond, Washington, United States, 98052

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Clinical Concierge Medical Assistant (MA-C) - Urgent Care Join to apply for the Clinical Concierge Medical Assistant (MA-C) - Urgent Care role at Indigo

About Indigo Urgent Care Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5‑star reviews, Indigo is transforming health care through a truly people‑centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world‑class health care when and where people need it most.

Join Our Team We embrace innovation and value input from our team members. We focus on what matters most— caring for the patients in the communities we serve.

Position Details

Location: North Region (Redmond, Bellevue, Issaquah, Sammamish, Bothell, Kirkland, Mill Creek, Shoreline, Lake Stevens, Marysville)

FTE: 0.9

Shift: Day

Schedule: 8 am-8 pm (3 × 12‑hour shifts)

Unique Earning Potential

Up to $7,500 sign‑on incentive for external candidates including new grads and experienced medical assistants

$2.50 per hour Indigo Premium on top of base rate for all hours worked

$1.75 per hour X‑Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X‑Ray

$1.25 per hour Weekend Differential for staff who work weekend shifts

Extra shifts and float incentives awarded when applicable

Monthly Indigo Incentive Program, with a payout rate of up to $300 per month

Position Summary The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA‑C license scope. As a Clinical Concierge Medical Assistant, you will work in high‑collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

Responsibilities

Collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes

Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data

Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds

Create and provide a safe and supportive environment for patients

Requirements Washington State Requirements

Washington State Medical Assistant‑Certified (MA‑C)

Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA‑C is issued

Current BLS Certification or ability to obtain through an in‑house training program, depending on assignment

Minimum one (1) year experience in a physician’s office or other medical facility preferred

Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire Washington State Medical Assistant‑Certified (MA‑C) license within 45 days of hire.

Idaho State Requirements

Current CMA certification by AAMA, NHA or NCCT

WA state MA‑C license, or WA state MA‑R license required with endorsement by Indigo within the first 30 days of employment

Current BLS Certification or ability to obtain through an in‑house training program, depending on assignment

Minimum one (1) year experience in a physician’s office or other medical facility preferred

Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire

A Better Way to Work in Health Care

Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.

Team‑based care model: Be part of a team that is dedicated to excellence—not only for our customers, but for each other. No patient panels.

Modern clinic environment: Technology‑enabled clinics designed for today’s clinician and clinical staff.

Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign‑on bonuses, tuition assistance, and more.

Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 – $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

Research Services, Biotechnology Research, and Hospitals and Health Care

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