Shaner Hotels
Front Desk Agent | Atlanta Le Meridien
Shaner Hotels – award‑winning hospitality group
We are looking for a friendly, detail‑oriented Front Desk Agent to deliver excellent guest services at the Le Meridien in suburban Atlanta (Dunwoody). The position is full‑time and offers a competitive salary and benefits.
Responsibilities Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Process all check‑ins and check‑outs according to established hotel requirements. Adhere to payment, cash handling and credit card policies and procedures. Generate, print and distribute daily reports to designated departments. Resolve discrepancies on the room status report with Housekeeping. Handle guest complaints and ensure guest satisfaction. Other duties as assigned.
Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Strong communication skills and ability to interact with guests, management and co‑workers. Computer proficiency preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
About Shaner Hotels Shaner Hotels is a leading award‑winning hospitality owner‑operators and management company with over 7,500 rooms in 14 states and four countries. We partner with top hospitality brands and provide services in development, design, construction, e‑commerce and revenue management.
Le Meridien Atlanta is a boutique Marriott® branded hotel located in Perimeter Center, just steps from the Perimeter Mall. The hotel offers on‑site dining, a state‑of‑the‑art fitness center, poolside cabanas and more than 10,000 sq. ft. of meeting space.
Shaner Hotels offers a supportive work environment and opportunities for growth. Apply today and start your hospitality career!
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We are looking for a friendly, detail‑oriented Front Desk Agent to deliver excellent guest services at the Le Meridien in suburban Atlanta (Dunwoody). The position is full‑time and offers a competitive salary and benefits.
Responsibilities Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Process all check‑ins and check‑outs according to established hotel requirements. Adhere to payment, cash handling and credit card policies and procedures. Generate, print and distribute daily reports to designated departments. Resolve discrepancies on the room status report with Housekeeping. Handle guest complaints and ensure guest satisfaction. Other duties as assigned.
Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Strong communication skills and ability to interact with guests, management and co‑workers. Computer proficiency preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
About Shaner Hotels Shaner Hotels is a leading award‑winning hospitality owner‑operators and management company with over 7,500 rooms in 14 states and four countries. We partner with top hospitality brands and provide services in development, design, construction, e‑commerce and revenue management.
Le Meridien Atlanta is a boutique Marriott® branded hotel located in Perimeter Center, just steps from the Perimeter Mall. The hotel offers on‑site dining, a state‑of‑the‑art fitness center, poolside cabanas and more than 10,000 sq. ft. of meeting space.
Shaner Hotels offers a supportive work environment and opportunities for growth. Apply today and start your hospitality career!
#J-18808-Ljbffr