The Hari Group
Assistant Restaurant Manager
Assists the Restaurant Manager in building a dedicated team that delivers friendly guest experiences and drives profitable sales. Supports the development of crew and shift leaders, and fulfills all accountabilities assigned by the Restaurant Manager.
Responsibilities Team Environment
Recruit, hire, onboard, and develop employees
Communicate job expectations to employees
Hold team members accountable for their behavior and performance, addressing concerns promptly
Support the development of team members
Operational Excellence
Create and maintain a guest‑first culture in the restaurant
Ensure all shifts are appropriately staffed to meet guest service goals
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
Ensure brand standards, recipes, and systems are executed
Help prepare and complete action plans; implement production, productivity, quality, and guest service standards
Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
Profitability
Control costs to maximize profitability
Execute all in‑restaurant marketing promotions in a timely manner
Execute new product roll‑outs, including team training, marketing, and sampling
Drive sales goals and track results
Qualifications
Fluent in English
Restaurant, retail, or supervisory experience
Basic computer skills
At least 18 years of age (where applicable)
Basic writing skills
High school diploma or equivalent
Math and financial management knowledge
Competencies Guest Focus
Understands and exceeds guest expectations, needs, and requirements
Develops and maintains guest relationships
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions and commits to follow‑through
Resolves guest concerns by following brand‑recommended guest recovery process
Passion for Results
Sets and maintains high standards for self and others; acts as a role model
Consistently meets or exceeds goals
Contributes to overall team performance; understands how role relates to others
Sets, prioritizes, and maintains focus on important activities
Interpret reports to establish goals and deliver results
Seeks ideas and best practices from others, teams, and networks, applying this knowledge to achieve results
Problem Solving and Decision Making
Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary
Identifies root cause of a problem and implements a solution to prevent recurrence
Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
Develops and maintains relationships with team
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Encourages collaboration and teamwork
Leads others; negotiates and takes effective action
Building Effective Teams
Identifies and communicates team goals
Monitors progress, measures results, and holds others accountable
Creates strong morale and engagement within the team
Accepts responsibilities for personal and team commitments
Recognizes and rewards employee strengths, accomplishments, and development
Listens, seeks mutual understanding, and welcomes sharing of information, ideas, and resources
Conflict Management
Seeks to understand conflict through active listening
Recognizes conflicts as an opportunity to learn and improve
Resolves situations using facts, ensuring consistency with policies and procedures
Escalates issues as appropriate
Develops direct reports and others
Works collaboratively with employees to create individual development plans to strengthen knowledge and skills
Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
Provides challenging assignments for the purpose of developing others
Uses coaching and feedback opportunities to improve performance
Identifies training needs and supports resources for development opportunities
Business and Financial Acumen
Understands guest and competition; translates and applies own expertise to address business opportunities
Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
Has a working knowledge of profit and loss and other key financial measurements to identify business trends, make adjustments, and set goals
Understands, analyzes, and communicates key performance and profit levers and manages them accordingly
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industry Restaurants
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Responsibilities Team Environment
Recruit, hire, onboard, and develop employees
Communicate job expectations to employees
Hold team members accountable for their behavior and performance, addressing concerns promptly
Support the development of team members
Operational Excellence
Create and maintain a guest‑first culture in the restaurant
Ensure all shifts are appropriately staffed to meet guest service goals
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
Ensure brand standards, recipes, and systems are executed
Help prepare and complete action plans; implement production, productivity, quality, and guest service standards
Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
Profitability
Control costs to maximize profitability
Execute all in‑restaurant marketing promotions in a timely manner
Execute new product roll‑outs, including team training, marketing, and sampling
Drive sales goals and track results
Qualifications
Fluent in English
Restaurant, retail, or supervisory experience
Basic computer skills
At least 18 years of age (where applicable)
Basic writing skills
High school diploma or equivalent
Math and financial management knowledge
Competencies Guest Focus
Understands and exceeds guest expectations, needs, and requirements
Develops and maintains guest relationships
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions and commits to follow‑through
Resolves guest concerns by following brand‑recommended guest recovery process
Passion for Results
Sets and maintains high standards for self and others; acts as a role model
Consistently meets or exceeds goals
Contributes to overall team performance; understands how role relates to others
Sets, prioritizes, and maintains focus on important activities
Interpret reports to establish goals and deliver results
Seeks ideas and best practices from others, teams, and networks, applying this knowledge to achieve results
Problem Solving and Decision Making
Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary
Identifies root cause of a problem and implements a solution to prevent recurrence
Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
Develops and maintains relationships with team
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Encourages collaboration and teamwork
Leads others; negotiates and takes effective action
Building Effective Teams
Identifies and communicates team goals
Monitors progress, measures results, and holds others accountable
Creates strong morale and engagement within the team
Accepts responsibilities for personal and team commitments
Recognizes and rewards employee strengths, accomplishments, and development
Listens, seeks mutual understanding, and welcomes sharing of information, ideas, and resources
Conflict Management
Seeks to understand conflict through active listening
Recognizes conflicts as an opportunity to learn and improve
Resolves situations using facts, ensuring consistency with policies and procedures
Escalates issues as appropriate
Develops direct reports and others
Works collaboratively with employees to create individual development plans to strengthen knowledge and skills
Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
Provides challenging assignments for the purpose of developing others
Uses coaching and feedback opportunities to improve performance
Identifies training needs and supports resources for development opportunities
Business and Financial Acumen
Understands guest and competition; translates and applies own expertise to address business opportunities
Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
Has a working knowledge of profit and loss and other key financial measurements to identify business trends, make adjustments, and set goals
Understands, analyzes, and communicates key performance and profit levers and manages them accordingly
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industry Restaurants
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