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Abercrombie & Fitch Co.

Hollister - Key Lead, Streets of Brentwood

Abercrombie & Fitch Co., Brentwood, California, United States, 94513

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Hollister - Key Lead, Streets of Brentwood

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Abercrombie & Fitch Co.

Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials, with assortments curated for their lifestyle needs. The company operates over 750 stores across North America, Europe, Asia, and the Middle East, plus e‑commerce sites. A&F places purpose and people at the core of its operations.

Job Description The Key Lead ensures all customers receive a quality in‑store experience by acting as the Floor Supervisor. They guide and coach Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team and drives performance through customer experience and daily sales achievement.

Responsibilities

Open and close the store according to established routines.

Maintain product knowledge and brand awareness.

Understand business metrics and use them to improve performance.

Apply proactive thinking to anticipate and resolve challenges.

Pay attention to detail in all store operations.

Operate register and point of sales systems.

Support asset protection efforts.

Create and maintain attractive visual displays.

Execute system and database tasks required for the store.

Work Schedule Requirements

Work 12‑16 hours per week, with availability on Saturdays, Sundays, and certain holidays.

Hours may increase during peak periods to meet business needs.

Qualifications

High school diploma or GED preferred.

At least one year of retail experience preferred.

Strong customer focus, communication, and interpersonal skills.

Knowledge of fashion trends and brand positioning.

Assertiveness, adaptability, and stress tolerance.

Poise, ambition, and multi‑tasking ability.

Applied learning mindset and solid work ethic.

Experience with omni‑channel services a plus.

Benefits

Quarterly sales incentive bonus.

Merchandise discount.

Flexible schedule.

Opportunities for career advancement.

Potential to become a brand affiliate.

Training and development programs.

Inclusive workplace culture that celebrates individuality.

Compensation The starting rate is $19.70 per hour.

Abercrombie & Fitch Co. is an Equal Opportunity employer.

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