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Consumer Cellular, Inc.

Wireless Retail Sales Specialist - Daytona, FL

Consumer Cellular, Inc., Daytona Beach, Florida, United States, 32118

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Wireless Retail Sales Specialist - Daytona, FL

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Consumer Cellular, Inc.

Job Summary

Consumer Cellular is adding to our team of incredible relationship builders, conversation havers, and wireless technology lovers. A key member of our team is the Retail Wireless Sales Specialist, who works directly with customers, listening to their needs and ensuring we provide a product‑based solution. Our Retail Wireless Sales Specialists are motivated by delivering a world‑class experience, where customers leave with a smile on their face and a working phone in hand.

Compensation

Earn between

$17-$19

per hour plus uncapped commission. This position is classified as modified full‑time, ranging 30–39 hours per week (average 35 hours).

What You Do In This Role

Brand Ambassador – Maintain a welcoming store environment and reflect our core value of happy employees making happy customers.

Relationship Builder – Build relationships with guests, team members, and field leadership through active listening and solution‑finding.

Product and Services Enthusiast – Receive training on products and services and translate technology into real‑world conversations.

Account Management – Set and manage guest appointments, investigate and resolve account issues, and maintain accurate documentation.

What You Need To Win In This Role

Education and Skills:

High school diploma or equivalent.

Positive attitude and customer‑centric approach.

Minimum 6 months of customer service experience in retail; wireless industry experience preferred.

Experience with POS systems and accurate transaction handling.

Proficient with MS Office (Word, Excel, PowerPoint).

Schedule and Attendance:

Flexibility, including weekends.

Store open 6–7 days a week; typical hours 9:00 am–6:00 pm.

Physical Requirements:

Ability to bend, stoop, reach, twist, lift, push, pull, walk, stand, and move items for 6–8 hours.

Maintain a clean and safe store environment.

Pay & Benefits

Minimum Salary: $36,750 – Maximum Salary: $46,200 (based on national data and location).

Competitive base pay with potential for shift differential, overtime, and bonus pay.

Medical insurance (98% company‑paid).

Dental and vision insurance (100% company‑paid).

401(k) with 100% match up to 6% of pay.

Discounted wireless phone plan for employees.

Paid Time Off (PTO) available after 30‑day waiting period.

6 company‑paid holidays plus 16 hour floating holiday accrual per year.

Flexible Spending Accounts for health and dependent care.

Life and AD&D insurance equal to 1× annual earnings (100% company‑paid).

Long‑Term Disability (100% company‑paid).

Employee Assistance Program (100% company‑paid).

Education reimbursement.

Employee rewards program.

Accrual of up to 40 hours in 1st year for hourly positions, up to 120 hours for salaried positions.

Pre-employment Background Check And Drug Screen Is Required.

Primary Location: United States – Florida – Daytona Beach

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