OrthoVirginia, Inc.
Registration Support Specialist page is loaded## Registration Support Specialistlocations:
Westchestertime type:
Full timeposted on:
Posted 11 Days Agojob requisition id:
JR100381At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.Join us and become part of a trusted network committed to excellence in orthopedic care.**Primary Functions & Responsibilities:*** Ensure proper operational procedures are up-to-date and followed.* Job training for new team members utilizing standard workflows developed through operations.* Including Workqueue, InBasket, fax queues, and referral management.* Audit work queues and competencies, identify trends to enhance efficiency and quality, and assist in rolling out standard workflows as developed, including any location-specific workflows.* Assist and support the registration desk, including scheduling patient appointments, updating patient information, verifying insurance, obtaining authorizations, and collecting co-pays.* Serve as the point of contact for escalated issues, including on-site escalations, InBasket management, and workers' compensation claims.* Assist the clinic manager, registration manager, or operations manager with handling deposits, petty cash, and cash drawers in a collaborative manner with the Clinic Manager, Registration Manager, or Operations Manager.* Assist with callouts and coverage when staff are out of the office.* Assist with resolving billing questions and concerns.* Ensure excellent customer service through effective communication with patients, providers, and staff.* Assist with drafting flexible work schedules, including evening and weekend clinics.* Demonstrates the ability to adapt to varying work hours and schedules to ensure adequate coverage during peak times, emergencies, or staff shortages.* Serve as a project advocate to generate enthusiasm and excitement for the change.* Perform additional responsibilities as assigned.* Compliant with all federal and state statutes, including OSHA. Compliant with all AAAHC (Accreditation Association for Ambulatory Health Care) Standards and OV Policies.This organization participates in e-Verify. Esta organización participa en e-Verify.### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. #J-18808-Ljbffr
Westchestertime type:
Full timeposted on:
Posted 11 Days Agojob requisition id:
JR100381At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.Join us and become part of a trusted network committed to excellence in orthopedic care.**Primary Functions & Responsibilities:*** Ensure proper operational procedures are up-to-date and followed.* Job training for new team members utilizing standard workflows developed through operations.* Including Workqueue, InBasket, fax queues, and referral management.* Audit work queues and competencies, identify trends to enhance efficiency and quality, and assist in rolling out standard workflows as developed, including any location-specific workflows.* Assist and support the registration desk, including scheduling patient appointments, updating patient information, verifying insurance, obtaining authorizations, and collecting co-pays.* Serve as the point of contact for escalated issues, including on-site escalations, InBasket management, and workers' compensation claims.* Assist the clinic manager, registration manager, or operations manager with handling deposits, petty cash, and cash drawers in a collaborative manner with the Clinic Manager, Registration Manager, or Operations Manager.* Assist with callouts and coverage when staff are out of the office.* Assist with resolving billing questions and concerns.* Ensure excellent customer service through effective communication with patients, providers, and staff.* Assist with drafting flexible work schedules, including evening and weekend clinics.* Demonstrates the ability to adapt to varying work hours and schedules to ensure adequate coverage during peak times, emergencies, or staff shortages.* Serve as a project advocate to generate enthusiasm and excitement for the change.* Perform additional responsibilities as assigned.* Compliant with all federal and state statutes, including OSHA. Compliant with all AAAHC (Accreditation Association for Ambulatory Health Care) Standards and OV Policies.This organization participates in e-Verify. Esta organización participa en e-Verify.### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. #J-18808-Ljbffr