Applegreen (US) Welcome Centers
Dunkin Shift Supervisor
Position at
Applegreen (US) Welcome Centers
About Us At Applegreen, we Refresh Travelers on their Journey. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, offering convenience, comfort, retail, and a wide range of food options such as Auntie Anne’s, Burger King, Chick‑Fl‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Core Values
Our customers and communities are at the heart of everything we do.
We value and develop our people.
We are driven by pace, passion and performance.
We seek opportunities and embrace change.
Benefits
Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
401(k) with Company Match
Earned Wage Access – Pay on DemandEducation Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance
What You’ll Do
Lead the activities of team members on shift.
Consistently provide friendly customer service by engaging in positive interactions with travelers and appropriately resolving complaints.
Complete opening, daily, and closing procedures/checklists in accordance with company policies.
Operate POS system, accurately process payments, and follow all customer service and cash handling policies.
Ensure proper food handling procedures: wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
Perform kitchen tasks including prep, thawing, cooking, packaging, wrapping, and cleaning.
Stock, clean, and sanitize workstations and equipment.
Actively cross‑sell and up‑sell products.
Maintain knowledge of products and services available in the plaza.
Assist in training new team members.
Follow brand standards, food safety requirements, and company policies.
Inform plaza leadership of any observations, concerns, or problems.
Execute additional tasks as assigned.
Essential Experience & Skills
Cash handling and customer service experience required.
Shift supervisor or leadership experience preferred.
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
Requirements
Able to stand and walk for extended periods of time.
Frequently bend, twist, lift and carry at least 40 pounds.
Requires ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.
Available to work a flexible schedule including days, nights, weekends, and holidays.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.
Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
Seniority level: Entry level
Employment type: Full‑time
Job function: Strategy/Planning and Information Technology
Industries: Food and Beverage Services
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Position at
Applegreen (US) Welcome Centers
About Us At Applegreen, we Refresh Travelers on their Journey. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, offering convenience, comfort, retail, and a wide range of food options such as Auntie Anne’s, Burger King, Chick‑Fl‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Core Values
Our customers and communities are at the heart of everything we do.
We value and develop our people.
We are driven by pace, passion and performance.
We seek opportunities and embrace change.
Benefits
Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
401(k) with Company Match
Earned Wage Access – Pay on DemandEducation Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance
What You’ll Do
Lead the activities of team members on shift.
Consistently provide friendly customer service by engaging in positive interactions with travelers and appropriately resolving complaints.
Complete opening, daily, and closing procedures/checklists in accordance with company policies.
Operate POS system, accurately process payments, and follow all customer service and cash handling policies.
Ensure proper food handling procedures: wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
Perform kitchen tasks including prep, thawing, cooking, packaging, wrapping, and cleaning.
Stock, clean, and sanitize workstations and equipment.
Actively cross‑sell and up‑sell products.
Maintain knowledge of products and services available in the plaza.
Assist in training new team members.
Follow brand standards, food safety requirements, and company policies.
Inform plaza leadership of any observations, concerns, or problems.
Execute additional tasks as assigned.
Essential Experience & Skills
Cash handling and customer service experience required.
Shift supervisor or leadership experience preferred.
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
Requirements
Able to stand and walk for extended periods of time.
Frequently bend, twist, lift and carry at least 40 pounds.
Requires ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.
Available to work a flexible schedule including days, nights, weekends, and holidays.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.
Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
Seniority level: Entry level
Employment type: Full‑time
Job function: Strategy/Planning and Information Technology
Industries: Food and Beverage Services
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