CN Guidance and Counseling Services, Inc
Care Coordinator
CN Guidance and Counseling Services, Inc, Plainview, New York, United States, 11803
Job Definition
The Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to adults diagnosed with a severe mental illness, with multiple medical co‑morbidities and/or co‑occurring substance abuse disorders. The Care Coordinator advocates for and supports the client, engages with community agencies, health care providers and others on the client’s behalf to ensure access to services, to increase wellness self‑management and to reduce emergency room visits and/or hospitalizations. The Care Coordinator will provide expert support and psychosocial and/or substance abuse interventions, and resources to aid in the consumer’s care while maintaining focus on outcomes and best practices. The Care Coordinator must be available on an as‑needed basis 24 hours a day, 7 days a week.
Educational Requirements Bachelor’s Degree or Master’s Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational Therapy. Degrees in other related areas may be considered.
Experience Required
For H.S. Diploma/GED level candidates: four (4) years of related human service and direct service experience required.
For B.A. level candidates: one (1) year of related human service and direct service experience required.
Experience in providing direct services to individuals with severe mental health disorders, co‑occurring substance abuse disorders, developmental disorders, and/or physical disabilities, in linking clients to a broad range of services essential to independent community living, and in advocacy for underserved or disenfranchised populations.
Bilingual preferred.
Working knowledge of computer software and electronic health record systems.
Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.
Knowledge and sociological understanding of Medicaid, Social Security and other entitlements preferred.
Excellent interpersonal skills required.
Knowledge of cultural competence and sensitivity.
Ability and willingness to regularly travel, in some instances with clients in agency vehicles, to many locations using various modes of reliable and safe transportation. If working in Nassau or Suffolk Counties, a valid Tri‑state driver’s license is required; and you must have a current and valid driver’s license on file with CNGCS Human Resources, be designated, and remain in good standing as a CNGCS authorized driver.
Duties And Responsibilities
Conduct initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources.
Participate in the development, documentation, review and update of client‑centered comprehensive, integrated, interdisciplinary care plans in consultation with Program Supervisor and other team members to ensure focus on desired outcomes.
Maintain effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other agency staff on behalf of clients.
Maintain documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
Coordinate care planning with other providers of services/resources to ensure goal‑directed, collaborative care, including care transitions.
Work as part of a Care Coordination team; attend and participate in team meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.
Act as a resource/consultant to all team members on psychosocial and/or substance abuse issues and resources.
Provide telephonic as well as face‑to‑face outreach, engagement and service planning in the field.
Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
Monitor overall service delivery to clients to ensure coordination and continuity; advocate with service providers/resources as needed.
Provide crisis intervention and follow‑up on an as‑needed basis 24 hours a day, 7 days a week.
Participate in ongoing supervision, training and education as needed to ensure a high quality of service delivery and continued professional growth.
Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision‑making and to keep clients informed of progress.
Complete QI Training during onboarding and participate in QI refresher training as needed.
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A culture that makes better decisions, drives innovation and delivers better business results.
Adhere to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Health and safety awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
Other duties as assigned.
Benefits
Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan – 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance / Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10‑20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays yearly and so much more.
Apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516‑396‑0553.
It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.
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Educational Requirements Bachelor’s Degree or Master’s Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational Therapy. Degrees in other related areas may be considered.
Experience Required
For H.S. Diploma/GED level candidates: four (4) years of related human service and direct service experience required.
For B.A. level candidates: one (1) year of related human service and direct service experience required.
Experience in providing direct services to individuals with severe mental health disorders, co‑occurring substance abuse disorders, developmental disorders, and/or physical disabilities, in linking clients to a broad range of services essential to independent community living, and in advocacy for underserved or disenfranchised populations.
Bilingual preferred.
Working knowledge of computer software and electronic health record systems.
Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model.
Knowledge and sociological understanding of Medicaid, Social Security and other entitlements preferred.
Excellent interpersonal skills required.
Knowledge of cultural competence and sensitivity.
Ability and willingness to regularly travel, in some instances with clients in agency vehicles, to many locations using various modes of reliable and safe transportation. If working in Nassau or Suffolk Counties, a valid Tri‑state driver’s license is required; and you must have a current and valid driver’s license on file with CNGCS Human Resources, be designated, and remain in good standing as a CNGCS authorized driver.
Duties And Responsibilities
Conduct initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources.
Participate in the development, documentation, review and update of client‑centered comprehensive, integrated, interdisciplinary care plans in consultation with Program Supervisor and other team members to ensure focus on desired outcomes.
Maintain effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other agency staff on behalf of clients.
Maintain documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
Coordinate care planning with other providers of services/resources to ensure goal‑directed, collaborative care, including care transitions.
Work as part of a Care Coordination team; attend and participate in team meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.
Act as a resource/consultant to all team members on psychosocial and/or substance abuse issues and resources.
Provide telephonic as well as face‑to‑face outreach, engagement and service planning in the field.
Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
Monitor overall service delivery to clients to ensure coordination and continuity; advocate with service providers/resources as needed.
Provide crisis intervention and follow‑up on an as‑needed basis 24 hours a day, 7 days a week.
Participate in ongoing supervision, training and education as needed to ensure a high quality of service delivery and continued professional growth.
Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision‑making and to keep clients informed of progress.
Complete QI Training during onboarding and participate in QI refresher training as needed.
Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A culture that makes better decisions, drives innovation and delivers better business results.
Adhere to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
Health and safety awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
Other duties as assigned.
Benefits
Medical
Dental
Vision
$0 Deductible Platinum Plus Medical Insurance Plan – 90% Employer Provided Benefit
Flexible Spending Account
403(b) retirement plan
Long Term and Short Term Disability
Legal Plan
Dependent Care Expense Account
Life Insurance / Supplemental Life Insurance
Pet Insurance
HRA
Training programs including a Mentorship program
Employees may be eligible for Federal/Public Student Loan Forgiveness
Career growth and Promotional opportunities
Employee Perks and Discounts to Broadway shows and more
5 Personal Days, 10‑20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays yearly and so much more.
Apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516‑396‑0553.
It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.
#J-18808-Ljbffr