A.P. Moller - Maersk
Assistant Manager, Last Mile (Bloomington, IL)
Join A.P. Moller - Maersk as an Assistant Manager for its Last Mile facility in Bloomington, IL. This role supports the integrated logistics network that moves 20% of global trade.
Essential Functions
Develop and maintain relations with vendors, stores, and independent contractors.
Ensure follow‑up on shipping discrepancies, damaged goods, and in‑home damage claims.
Dispatch trucks using GPS technology.
Oversee in‑home delivery for customers.
Maintain monthly operating reports, including statistics and customer‑service scores.
Oversee Customer Service Representatives and Routers.
Supervise hourly on‑site staff handling data entry, customer service, order processing, and delivery.
Carry out supervisory responsibilities in accordance with company policies and applicable laws.
Provide training, plan, assign, reward and direct employees; address complaints and resolve problems.
Attendance and punctuality are essential.
Skills & Competencies
Flexible work schedule.
Self‑motivated with little supervision.
Positive attitude and ability to work with others.
Good communication skills.
Excellent customer‑service skills.
Education & Experience
Bachelor’s degree preferred.
5+ years of experience in logistics, supply chain, or a related field.
Excellent problem‑solving and time‑management skills.
Experience working in a manufacturing environment.
Supervisor experience, including performance reviews of direct reports.
Physical Requirements This clerical‑administrative position requires frequent sitting, standing, walking, use of hands, stooping, bending, and reaching. Extensive use of a phone and PC is required.
Company Benefits
Medical, Dental, Vision.
401(k) + Company Match.
Employee Assistance Program.
Paid Time Off.
Flexible work schedules (when possible).
And more.
Pay Range $60,000 - $65,000. The above is the anticipated starting salary range for the position; final starting salary will be negotiated in accordance with applicable laws.
Equal Employment Opportunity Maersk is an equal‑opportunity employer and welcomes qualified applicants without regard to race, color, gender, sexual orientation, disability, or other characteristics protected by law. We consider qualified applicants with criminal histories in a manner consistent with applicable law. Accommodations are available during the application and hiring process; contact accommodationrequests@maersk.com.
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Essential Functions
Develop and maintain relations with vendors, stores, and independent contractors.
Ensure follow‑up on shipping discrepancies, damaged goods, and in‑home damage claims.
Dispatch trucks using GPS technology.
Oversee in‑home delivery for customers.
Maintain monthly operating reports, including statistics and customer‑service scores.
Oversee Customer Service Representatives and Routers.
Supervise hourly on‑site staff handling data entry, customer service, order processing, and delivery.
Carry out supervisory responsibilities in accordance with company policies and applicable laws.
Provide training, plan, assign, reward and direct employees; address complaints and resolve problems.
Attendance and punctuality are essential.
Skills & Competencies
Flexible work schedule.
Self‑motivated with little supervision.
Positive attitude and ability to work with others.
Good communication skills.
Excellent customer‑service skills.
Education & Experience
Bachelor’s degree preferred.
5+ years of experience in logistics, supply chain, or a related field.
Excellent problem‑solving and time‑management skills.
Experience working in a manufacturing environment.
Supervisor experience, including performance reviews of direct reports.
Physical Requirements This clerical‑administrative position requires frequent sitting, standing, walking, use of hands, stooping, bending, and reaching. Extensive use of a phone and PC is required.
Company Benefits
Medical, Dental, Vision.
401(k) + Company Match.
Employee Assistance Program.
Paid Time Off.
Flexible work schedules (when possible).
And more.
Pay Range $60,000 - $65,000. The above is the anticipated starting salary range for the position; final starting salary will be negotiated in accordance with applicable laws.
Equal Employment Opportunity Maersk is an equal‑opportunity employer and welcomes qualified applicants without regard to race, color, gender, sexual orientation, disability, or other characteristics protected by law. We consider qualified applicants with criminal histories in a manner consistent with applicable law. Accommodations are available during the application and hiring process; contact accommodationrequests@maersk.com.
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