American Family Fitness
Overview
Objective: To ensure that members and staff enjoy a safe and clean environment at all times. Reports to: Housekeeping Supervisor Red Cross CPR/AED certification required within 60 days of hire. Responsibilities
Get and keep members. Provide high quality customer service by greeting members with a welcoming, friendly, energetic, and positive attitude, using members' names as often as possible. Set an example of professional behavior and exceptional customer service for all team members. Embrace and follow the company Service Standards, guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks. Respond to member concerns and/or comments in a timely and professional manner. Know the club's emergency response protocol and be prepared to act; exercise sound judgment with safety as a priority. Arrive to work 10 minutes early and in department-specific uniform. Be a team player, contributing to both club and organizational goals. Participate actively in all club, department, and company meetings; inform the team and club members of developments, promotions, activities, and upcoming events within the club and throughout the organization. Communicate effectively with all team members. Attend regularly scheduled department meetings for ongoing training and information sharing. Use proper chain of command. Record necessary repairs of equipment and/or repairs needed in club Maintenance Log. Report low inventory levels of products and supplies. Report any and all accidents and/or incidents to GM or AGM immediately while completing proper paperwork. Conduct a walk-through with Housekeeping Manager at the end of each shift to confirm completion of duties. Other duties as reasonably assigned. Qualifications
Red Cross CPR/AED certification required within 60 days of hire. Experience in housekeeping or maintenance preferred. Strong customer service and communication skills. Ability to follow safety procedures and emergency protocols. Team player with a positive attitude. Seniority level
Entry level Employment type
Full-time Job function
Other Individual and Family Services
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Objective: To ensure that members and staff enjoy a safe and clean environment at all times. Reports to: Housekeeping Supervisor Red Cross CPR/AED certification required within 60 days of hire. Responsibilities
Get and keep members. Provide high quality customer service by greeting members with a welcoming, friendly, energetic, and positive attitude, using members' names as often as possible. Set an example of professional behavior and exceptional customer service for all team members. Embrace and follow the company Service Standards, guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks. Respond to member concerns and/or comments in a timely and professional manner. Know the club's emergency response protocol and be prepared to act; exercise sound judgment with safety as a priority. Arrive to work 10 minutes early and in department-specific uniform. Be a team player, contributing to both club and organizational goals. Participate actively in all club, department, and company meetings; inform the team and club members of developments, promotions, activities, and upcoming events within the club and throughout the organization. Communicate effectively with all team members. Attend regularly scheduled department meetings for ongoing training and information sharing. Use proper chain of command. Record necessary repairs of equipment and/or repairs needed in club Maintenance Log. Report low inventory levels of products and supplies. Report any and all accidents and/or incidents to GM or AGM immediately while completing proper paperwork. Conduct a walk-through with Housekeeping Manager at the end of each shift to confirm completion of duties. Other duties as reasonably assigned. Qualifications
Red Cross CPR/AED certification required within 60 days of hire. Experience in housekeeping or maintenance preferred. Strong customer service and communication skills. Ability to follow safety procedures and emergency protocols. Team player with a positive attitude. Seniority level
Entry level Employment type
Full-time Job function
Other Individual and Family Services
#J-18808-Ljbffr