Geisinger
RN - Registered Nurse Navigator Triage - Population Health
Geisinger, Danville, Pennsylvania, us, 17822
RN - Registered Nurse Navigatorriage Population Health
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RN - Registered Nurse Navigator Triage - Population Health
role at
Geisinger
Job Summary We’re working to create a national model for improving health. Today, we’re focused on bringing our region services that improve every facet of life to drive total health, inside and out. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.
Job Duties
The RN Nurse Navigator Triage provides nursing triage services and health advice for patients over the phone and in person if applicable.
Assesses and determines the patients’ acuity level and the need for medical support.
Provides results and education related to diagnostic testing to ensure continuity and quality of care.
Responsible for accurate, appropriate and timely telephone and electronic messaging.
Provides protocol-driven clinical advice.
Initiates and coordinates emergency treatment when necessary.
Prioritizes incoming high priority telephone calls addressing urgent patient needs while reporting all pertinent information to the triage provider for decision making.
Provides education to patients and families.
Schedules, or facilitates scheduling of emergency appointments.
Coordinates patient care and requests across departments, specialties and sites.
Assists with orientation of new personnel to ensure that they are appropriately trained to support patients and providers.
Executes and documents ongoing patient and customer communication, prioritizes communication to providers, and promptly responds to patient and customer needs.
Reviews and reinforces instructions as directed by provider, to ensure patient's understanding of, and compliance with, treatment plan.
Explains medical conditions.
Manages patient concerns following documented clinical protocols with the goal of patient satisfaction while utilizing service recovery techniques.
Ensures that all patient documentation is completed and routed in a timely manner.
Suggests issues of improvement and offers solutions to the issues.
Assists in coordination of care and services with external organizations including, but not limited to, insurance companies, home health, and other medical facilities.
Hours and Schedule This is a day/night position. 36 hours per week. Hours will fall between 7am and 7:30pm or 7:00 p.m.–7:30 a.m. Shifts may be 12, 8, 6, or 4 hours in length. Schedules are made based on patient needs.
Weekends and Holidays Every other weekend rotation and holiday rotation.
Travel Less than 25% – Travel may be required for orientation/training, meetings, or other business needs.
Experience BSN preferred. 5 years nursing experience preferred. ICU/ED experience preferred. Specialty certification preferred. Proficient computer skills. Proficient with Microsoft products such as Word, Excel, PowerPoint, SharePoint, Windows, & Teams.
Benefits
Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Education and Credentials Graduate from Specialty Training Program-Nursing (Required), Bachelor's Degree-Nursing (Preferred). Minimum of 3 Years Nursing (Preferred). Licensed Registered Nurse (Pennsylvania) – RN_State of Pennsylvania; Basic Life Support Certification – Default Issuing Body.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
Our Purpose & Values Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family.We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Extended EEO Statement Geisinger is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Referrals & Notifications Referrals increase your chances of interviewing at Geisinger by 2x. Get notified about new Registered Nurse jobs in Danville, PA.
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RN - Registered Nurse Navigator Triage - Population Health
role at
Geisinger
Job Summary We’re working to create a national model for improving health. Today, we’re focused on bringing our region services that improve every facet of life to drive total health, inside and out. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.
Job Duties
The RN Nurse Navigator Triage provides nursing triage services and health advice for patients over the phone and in person if applicable.
Assesses and determines the patients’ acuity level and the need for medical support.
Provides results and education related to diagnostic testing to ensure continuity and quality of care.
Responsible for accurate, appropriate and timely telephone and electronic messaging.
Provides protocol-driven clinical advice.
Initiates and coordinates emergency treatment when necessary.
Prioritizes incoming high priority telephone calls addressing urgent patient needs while reporting all pertinent information to the triage provider for decision making.
Provides education to patients and families.
Schedules, or facilitates scheduling of emergency appointments.
Coordinates patient care and requests across departments, specialties and sites.
Assists with orientation of new personnel to ensure that they are appropriately trained to support patients and providers.
Executes and documents ongoing patient and customer communication, prioritizes communication to providers, and promptly responds to patient and customer needs.
Reviews and reinforces instructions as directed by provider, to ensure patient's understanding of, and compliance with, treatment plan.
Explains medical conditions.
Manages patient concerns following documented clinical protocols with the goal of patient satisfaction while utilizing service recovery techniques.
Ensures that all patient documentation is completed and routed in a timely manner.
Suggests issues of improvement and offers solutions to the issues.
Assists in coordination of care and services with external organizations including, but not limited to, insurance companies, home health, and other medical facilities.
Hours and Schedule This is a day/night position. 36 hours per week. Hours will fall between 7am and 7:30pm or 7:00 p.m.–7:30 a.m. Shifts may be 12, 8, 6, or 4 hours in length. Schedules are made based on patient needs.
Weekends and Holidays Every other weekend rotation and holiday rotation.
Travel Less than 25% – Travel may be required for orientation/training, meetings, or other business needs.
Experience BSN preferred. 5 years nursing experience preferred. ICU/ED experience preferred. Specialty certification preferred. Proficient computer skills. Proficient with Microsoft products such as Word, Excel, PowerPoint, SharePoint, Windows, & Teams.
Benefits
Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Generous paid time off (PTO) plan that allows you to accrue time quickly
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Education and Credentials Graduate from Specialty Training Program-Nursing (Required), Bachelor's Degree-Nursing (Preferred). Minimum of 3 Years Nursing (Preferred). Licensed Registered Nurse (Pennsylvania) – RN_State of Pennsylvania; Basic Life Support Certification – Default Issuing Body.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
Our Purpose & Values Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family.We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Extended EEO Statement Geisinger is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Referrals & Notifications Referrals increase your chances of interviewing at Geisinger by 2x. Get notified about new Registered Nurse jobs in Danville, PA.
#J-18808-Ljbffr