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New Directions Youth and Family Services

Family Peer Recovery Advocate

New Directions Youth and Family Services, Lockport, New York, United States

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Family Peer Recovery Advocate New Directions Youth and Family Services is hiring a Family Peer Recovery Advocate to provide direct services to families caring for children with substance use, emotional, developmental, behavioral, or co‑occurring challenges. The Advocate will use lived experience to offer outreach, support, skill development, and advocacy to strengthen families, connect them to community resources, and help children remain safely in the community.

Job Title Family Peer Recovery Advocate

Department CMHP / CFTSS

Position Summary The Advocate will provide individual and group support, collaborate with community partners, maintain accurate case records, and participate in ongoing training and professional development.

Benefits

Medical, dental, and life insurance

401k with up to 3% agency match

3 weeks of paid time off in the first year, plus 13 agency holidays

Flexible Monday–Friday schedule with day and evening availability

Opportunities for training and professional development

A supportive agency culture where over 30% of staff have been with us for 10+ years

Compensation $19.00 – $19.96 per hour in the first year, with additional raises guaranteed.

Hours/Schedule Full‑time, Monday–Friday with flexibility for some evening availability.

Professional Development Opportunities Staff complete Family Peer Advocate Core Training (PEP), FANS training, motivational interviewing, and substance use‑related trainings, with ongoing education to maintain FPA or CRPA‑Family Specialty credentials.

Position Specific Duties/Responsibilities Individual Family Support

Provide outreach and advocacy to parents/caregivers of youth with substance use or behavioral health concerns

Conduct assessments using the Family Assessment of Needs and Strengths (FANS)

Support families in navigating services, overcoming barriers, and advocating for their needs

Empower families to build self‑advocacy skills and informed decision‑making

Provide skill development and leadership opportunities for families

Assist families in transitions between services or care settings

Group Family Support

Coordinate and facilitate at least two family support groups monthly in Niagara County

Arrange child care, guest speakers, and skill‑building activities for groups

Identify and train parent leaders for group facilitation

Collaboration & Outreach

Partner with LDSS, juvenile courts, schools, clinics, hospitals, and crisis services

Facilitate educational seminars on relevant topics for caregivers and community partners

Conduct outreach and distribute promotional materials for the Family Peer Recovery Advocacy program

Documentation

Maintain accurate and timely case records, progress notes, and assessments

Document group sessions, service units, and outcomes per Medicaid and agency requirements

Conduct client satisfaction surveys and discharge documentation

Training & Agency Standards

Complete and maintain FPA or CRPA‑F credentials through required training and continuing education

Attend mandatory in‑service trainings and supervision

Adhere to agency policies, normative culture, and Family Peer Advocate Code of Ethics

Perform other duties as assigned by supervisors

Knowledge, Skills, And Abilities

Ability to connect with families through lived experience

Strong advocacy and facilitation skills

Ability to work effectively with families from diverse cultural and ethnic backgrounds

Flexibility and adaptability to meet family needs, including evenings

Strong organizational and documentation skills

Ability to collaborate with families, staff, and community providers

Qualifications

Demonstrated lived experience as a parent/caregiver who has navigated multiple child‑serving systems on behalf of a child with substance use or behavioral health needs (required)

High School Diploma, High School Equivalency, or State Education Commencement Credential (SACC or CDOS) (required; may be waived by the State with sufficient competencies and lived experience)

Certified Recovery Peer Advocate – Family Specialty (CRPA‑F) or Family Peer Advocate (FPA) credential (preferred; required within established timeframe after hire)

Valid driver’s license and ability to meet agency driving criteria (required)

Ability to comply with agency safety standards and healthy work environment practices

Commitment to Diversity, Equity, and Inclusion We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries Individual and Family Services

Equal Opportunity Employer Statement New Directions Youth & Family Services is an equal‑opportunity employer committed to championing the principles of anti‑racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

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