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BDS Marketing

Meta Lab Manager

BDS Marketing, New York, New York, us, 10261

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At a Glance Lead the Future of Retail Innovation

Channel Partners is seeking a dynamic Store Manager at our Meta Lab located at 697 Fifth Avenue in New York City – the premier destination for Meta’s wearable technology experiences. As a trusted partner to Meta, Channel Partners delivers end‑to‑end retail solutions that ensure operational excellence, brand integrity, and customer engagement at scale. In this role, you will provide exceptional leadership capabilities to Meta Stores, setting the standard for innovation and customer experience.

Why Join Us This is your opportunity to lead Meta Lab’s retail experience where technology, creativity, and human connection converge. You’ll shape the future of immersive retail and set the standard for innovation worldwide, backed by the trusted expertise of Channel Partners in partnership with Meta.

Minimum Pay USD $85,000.00/Yr.

Maximum Pay USD $90,000.00/Yr.

Additional Compensation:

Up to 8% annual bonus paid quarterly.

What We Offer

Biweekly pay

Health and wellness benefit plans

Flexible vacation and holiday policies

Paid parental leave

401(k) with employer matching

Referral bonus

Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Opportunity to work with a growing company that actively rewards and promotes its employees

What You’ll Do

Drive a high‑performing leadership and experience expert team of 40+ associates, fostering a culture of excellence, creativity, and collaboration

Deliver world‑class, hands‑on demos of the Meta Quest Collection and Meta Ray‑B·en Display, featuring the latest innovations, highlighting Ray‑B·en Meta Gen 2, Oakley Meta Vanguard, and Oakley Meta HSTN

Own the flagship’s operational success while influencing broader retail strategies for future Meta Lab locations

Serve as the ultimate subject‑matter expert for Meta’s ecosystem, modeling behaviors that elevate the brand and customer trust

Act as a strategic partner to Meta leadership and Channel Partners, providing insights and recommendations that shape next‑generation retail experiences

Lead all aspects of flagship operations: staffing, training, scheduling, inventory, and performance management

Drive KPIs for sales, customer satisfaction, and engagement through innovative tactics and team empowerment

Cultivate strong client relationships and champion scalable solutions for multi‑location growth

Coach and develop leaders within your team, ensuring a pipeline of talent for Meta’s retail future

What You’ll Bring Experience and Education

5+ years of senior retail store leadership experience with proven success in building and scaling high‑performing teams

Expertise in delivering premium customer experiences in a fast‑paced, tech‑driven environment

Strategic thinker with strong business acumen, operational excellence, and a passion for innovation

Exceptional communication and coaching skills that inspire and motivate

Ability to thrive in ambiguity and lead through change with confidence and creativity

Skills and Attributes

Extremely strong interpersonal communication, soft skills, written, verbal, and on‑camera

Performance management and conflict resolution skills

Ability to build and foster business relationships at multiple levels and independently

Ability to show patience and tact and remain calm under pressure

High level of initiative and self‑motivation with a continued drive to learn

Strong time management and organizational skills

Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making

Flexible availability with the ability to be on‑call as needed

Being bilingual is a plus!

Physical Requirements

Regularly talk, sit, stand, walk, and bend over; repetitive use of hands/arms, repetitive use of legs and grasp

Frequently lift and carry up to 25 lbs

Occasionally lift and carry up to 50 lbs

Continuous hand‑eye coordination and fine manipulation

Important Information The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Privacy Policy for CA Residents

BDS Connected Solutions (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend advocacy, training, retail, virtual, experiential, and digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry‑leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.

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