Cayaba Care
Maternity Navigator (OB-GYN MA, Doula, or CHW)
Join to apply for the
Maternity Navigator (OB-GYN MA, Doula, or CHW)
role at
Cayaba Care . This is a full‑time position located in Memphis, TN.
About Us The United States has the poorest maternal and birth outcomes of all developed countries, with underserved, Black, Brown, and Indigenous communities disproportionately affected. Cayaba Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.
Cayaba Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining the delivery of maternity care. Our team focuses on building trust‑based engagement and wrap‑around support for expectant moms at home, in person and virtually; we help our members with care navigation, doula support, lactation assistance, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement, meeting all moms where they are.
We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Cayaba Care does not replace the primary obstetrician or doctor’s relationships; instead, we support expectant mothers with all other health‑related social needs not typically available through doctors’ offices.
The Role Cayaba Care is looking for a full‑time Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy.
This role will primarily work with Cayaba members in South Memphis, Whitehaven, Hickory Hill, Parkway Village, and North Memphis.
Work Schedule
Monday, Wednesday, Friday: 9 am–5:30 pm (hybrid)
Tuesday & Thursday: 10 am–6 pm (hybrid)
Saturday: 1 x a month 9 am–2 pm (remote)
One week on‑call per month
Responsibilities
Meet with mothers virtually and in‑person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery.
Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared.
Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and elevate clinical issues to Cayaba specialists.
Maintain clear and accurate documentation of all care interactions to ensure every mother receives high‑quality, coordinated support.
Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits.
Serve as a connector to community resources, ensuring that barriers such as food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy.
Be a voice for the community, bringing insights from your experience and from mothers and families back to Cayaba Care to help shape programs that truly meet their needs.
Attend administrative meetings and follow our Cayaba policies and procedures to ensure the highest standard for our members.
Qualifications
3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant.
Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education.
A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity.
Strong problem‑solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast‑paced environment.
Comfort working independently in the field while staying connected to a team of specialists.
Valid driver’s license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements.
Access to home internet and a phone with internet access.
Tech‑savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOS.
Nice to Haves
Willingness to obtain your doula certification, with Cayaba support, and provide birth support for members.
Fluent in Spanish.
Breastfeeding counselor certification.
Start‑up experience, or adaptability in a fast‑evolving environment.
Benefits Package Time Off That Works for You
Full‑time (Non‑exempt) Employees: Receive three weeks of paid time off after the 90‑day probation period.
Comprehensive Health & Wellness Coverage
Medical Insurance: Access top‑tier healthcare through Independence Blue Cross, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month.
Dental Insurance: Coverage for preventive care, as well as basic and major procedures.
Vision Insurance: Coverage for routine eye exams and eyeglasses.
Security & Future Planning Options
Life Insurance: Financial protection for your beneficiaries.
Disability Insurance: Short‑term and long‑term coverage in case of illness or injury.
401(k) Retirement Plan: Opportunity to save for the future.
We’re building something great and want you to be part of it. If you're looking for a fast‑paced, dynamic environment where your contributions make an impact, apply today!
#J-18808-Ljbffr
Maternity Navigator (OB-GYN MA, Doula, or CHW)
role at
Cayaba Care . This is a full‑time position located in Memphis, TN.
About Us The United States has the poorest maternal and birth outcomes of all developed countries, with underserved, Black, Brown, and Indigenous communities disproportionately affected. Cayaba Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.
Cayaba Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining the delivery of maternity care. Our team focuses on building trust‑based engagement and wrap‑around support for expectant moms at home, in person and virtually; we help our members with care navigation, doula support, lactation assistance, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement, meeting all moms where they are.
We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Cayaba Care does not replace the primary obstetrician or doctor’s relationships; instead, we support expectant mothers with all other health‑related social needs not typically available through doctors’ offices.
The Role Cayaba Care is looking for a full‑time Maternity Navigator (MN) to be a trusted partner and advocate for expectant and new mothers. Our MNs are the heart of our work—hired from the communities we serve, they build deep, meaningful relationships with the families they work with. You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy.
This role will primarily work with Cayaba members in South Memphis, Whitehaven, Hickory Hill, Parkway Village, and North Memphis.
Work Schedule
Monday, Wednesday, Friday: 9 am–5:30 pm (hybrid)
Tuesday & Thursday: 10 am–6 pm (hybrid)
Saturday: 1 x a month 9 am–2 pm (remote)
One week on‑call per month
Responsibilities
Meet with mothers virtually and in‑person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery.
Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared.
Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and elevate clinical issues to Cayaba specialists.
Maintain clear and accurate documentation of all care interactions to ensure every mother receives high‑quality, coordinated support.
Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits.
Serve as a connector to community resources, ensuring that barriers such as food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy.
Be a voice for the community, bringing insights from your experience and from mothers and families back to Cayaba Care to help shape programs that truly meet their needs.
Attend administrative meetings and follow our Cayaba policies and procedures to ensure the highest standard for our members.
Qualifications
3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant.
Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education.
A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity.
Strong problem‑solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast‑paced environment.
Comfort working independently in the field while staying connected to a team of specialists.
Valid driver’s license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements.
Access to home internet and a phone with internet access.
Tech‑savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOS.
Nice to Haves
Willingness to obtain your doula certification, with Cayaba support, and provide birth support for members.
Fluent in Spanish.
Breastfeeding counselor certification.
Start‑up experience, or adaptability in a fast‑evolving environment.
Benefits Package Time Off That Works for You
Full‑time (Non‑exempt) Employees: Receive three weeks of paid time off after the 90‑day probation period.
Comprehensive Health & Wellness Coverage
Medical Insurance: Access top‑tier healthcare through Independence Blue Cross, covering hospital, surgical, and prescription drug benefits. Coverage begins the first of the following month.
Dental Insurance: Coverage for preventive care, as well as basic and major procedures.
Vision Insurance: Coverage for routine eye exams and eyeglasses.
Security & Future Planning Options
Life Insurance: Financial protection for your beneficiaries.
Disability Insurance: Short‑term and long‑term coverage in case of illness or injury.
401(k) Retirement Plan: Opportunity to save for the future.
We’re building something great and want you to be part of it. If you're looking for a fast‑paced, dynamic environment where your contributions make an impact, apply today!
#J-18808-Ljbffr