Logo
Insomnia Cookies

Shift Leader

Insomnia Cookies, Phoenix, Arizona, United States, 85003

Save Job

Become a Shift Leader at our brand new GCU bakery located at 5020 N 35th Avenue, Suite 108, Phoenix, AZ 85017. As Shift Leader you are the captain of our bakery day or night – you understand what it takes to "Own the Night" (and beyond) by predicting the flow of business during a successful shift. Your hands‑on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac contributes to a productive and fun night for your store!

Perks

Market competitive pay at $16.50/hour

Flexible part‑time work schedules

Pay‑on‑Demand (no longer wait until the end of the week – get paid daily for your shift earnings from the day before!)

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved ones

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

You get to work in a fun, exciting team environment

Employee discount and FREE cookies with every shift!

Responsibilities

Provide incredible customer service and quality products to all guests throughout their experience within our bakeries.

Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.

Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.

Support and work alongside the Cookie Crew.

Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices.

Manage cash handling and deposits.

Desired Skills / Experience

At least 1 year of working experience in a customer service focused role.

Point of Sale systems experience.

Outstanding communication, time management, and people skills.

Outgoing/friendly/patient demeanor.

Detail focused and results‑oriented.

Ability to lead‑by‑example and motivate others.

Ability to lift up to 40 lbs.

Legally eligible to work in the United States.

Must be 18 years or older to be employed.

Job Title Shift Leader

#J-18808-Ljbffr