Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH)
Dispensary Supervisor (Tinley Park)
Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH), Tinley Park, Illinois, United States, 60483
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Dispensary Supervisor (Tinley Park)
role at
Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH)
Job Summary The
Dispensary Supervisor
assists with day-to-day operations of the dispensary (retail store) and supports the management team. This position maintains best-in-class customer service while ensuring compliance to all applicable regulations and company standards. The supervisor sets the standard for performance and keeps associates motivated, requiring excellent leadership qualities and an understanding of dispensary inventory and products.
Primary Responsibilities
Provide best-in-class customer service to customers
Follow and uphold established policies for sales and customer service to ensure customer satisfaction
Maintain in-depth knowledge of all products and strains in the store and train team members on that knowledge
Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicate inventory action items with the Assistant Manager and General Manager
Assist all Dispensary Associates in the consultation of all customers to ensure they are informed of the right product choices
Complete and appropriately delegate tasks assigned during scheduled shift, including:
Correct cash handling
Accurate use and maintenance of the Point of Sale (POS) system
Accurate and timely data entry in both the POS system and inventory tracking system
Assistance in verifying order deliveries for accuracy
Ensure adherence with security measures and safety compliance
Maintenance of an organized and clean store
Management of visitor log
End‑of‑day daily update emails
Ensure accuracy with the vault
Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with applicable rules and regulations
Handle daily activities, maintenance, and data collection for any reported issues and/or complaints
Open and closing procedures
Assist with the onboarding and training of new staff in partnership with the management team
Job Requirements
Cannabis experience required
Must be at least 21 years of age
Strong retail math skills required
High school diploma or general education degree (GED)
2+ years in a supervisory or management role in a retail setting, specifically with POS business operations
Exceptional customer service skills
Knowledge of basic computer skills
Positive attitude, team player and strong work ethic
Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
Excellent organization and time management skills
Focused, detail oriented
Ability to internalize training and follow instructions
Effective communication skills
Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks include standing, walking, sitting, using hands, reaching, balancing, stooping, kneeling, crouching, crawling, talking, hearing, tasting, smelling, occasionally lifting and/or moving up to 25 pounds, and requiring close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
Company Overview Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, customer‑focused retail experience. Our goal is to deliver unparalleled quality, consistency and curated products that satisfy unique customer needs, while building a world‑class team dedicated to our mission and communities.
EEO STATEMENT Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrates a diverse population, refusing discrimination in hiring practices regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.
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Dispensary Supervisor (Tinley Park)
role at
Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH)
Job Summary The
Dispensary Supervisor
assists with day-to-day operations of the dispensary (retail store) and supports the management team. This position maintains best-in-class customer service while ensuring compliance to all applicable regulations and company standards. The supervisor sets the standard for performance and keeps associates motivated, requiring excellent leadership qualities and an understanding of dispensary inventory and products.
Primary Responsibilities
Provide best-in-class customer service to customers
Follow and uphold established policies for sales and customer service to ensure customer satisfaction
Maintain in-depth knowledge of all products and strains in the store and train team members on that knowledge
Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicate inventory action items with the Assistant Manager and General Manager
Assist all Dispensary Associates in the consultation of all customers to ensure they are informed of the right product choices
Complete and appropriately delegate tasks assigned during scheduled shift, including:
Correct cash handling
Accurate use and maintenance of the Point of Sale (POS) system
Accurate and timely data entry in both the POS system and inventory tracking system
Assistance in verifying order deliveries for accuracy
Ensure adherence with security measures and safety compliance
Maintenance of an organized and clean store
Management of visitor log
End‑of‑day daily update emails
Ensure accuracy with the vault
Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with applicable rules and regulations
Handle daily activities, maintenance, and data collection for any reported issues and/or complaints
Open and closing procedures
Assist with the onboarding and training of new staff in partnership with the management team
Job Requirements
Cannabis experience required
Must be at least 21 years of age
Strong retail math skills required
High school diploma or general education degree (GED)
2+ years in a supervisory or management role in a retail setting, specifically with POS business operations
Exceptional customer service skills
Knowledge of basic computer skills
Positive attitude, team player and strong work ethic
Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
Excellent organization and time management skills
Focused, detail oriented
Ability to internalize training and follow instructions
Effective communication skills
Physical Demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks include standing, walking, sitting, using hands, reaching, balancing, stooping, kneeling, crouching, crawling, talking, hearing, tasting, smelling, occasionally lifting and/or moving up to 25 pounds, and requiring close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
Company Overview Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, customer‑focused retail experience. Our goal is to deliver unparalleled quality, consistency and curated products that satisfy unique customer needs, while building a world‑class team dedicated to our mission and communities.
EEO STATEMENT Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrates a diverse population, refusing discrimination in hiring practices regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.
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