Lake County
The Program Manager oversees and coordinates the ICMS (Integrated Case Management Systems) project for the 19th Judicial Circuit Court and Justice partners. This role focuses on innovation, process improvement, operational excellence, and cost reduction to meet business goals. Responsibilities include coordinating the needs of stakeholders, promoting efficiencies within the judicial system, setting long‑term goals, implementing process improvements, and managing project budgets.
The program manager will prioritize and address the needs and requirements of each entity; drive efficiencies within the Judicial system, establish long‑term goals for each area; implement process improvements and develop project budget requirements for new and ongoing projects.
Must possess a blend of both technical and business acumen combined with excellent verbal and written communication skills. Results‑oriented professional with a proven ability to overcome challenges in difficult environments. Creative and energetic leader with a passion for excellence and an understanding of how well‑managed applications and business processes can help an organization meet its mission.
Will work closely within a committee structure, collaborating with co‑workers across various departments and with various stakeholders. The ability to foster cooperation and build strong cross‑functional relationships is essential. Responsible for navigating competing priorities and interests, ensuring all voices are heard and valued in decision‑making processes.
Organizing and managing various programs based on the goals to improve efficiency.
Setting long‑term goals supporting the goals of the Court and Justice partners
Developing and managing program budgets
Managing risks and implementing change strategies
Formulating sustainable goals
Working with other departments to develop budgets and plans for the programs
Collaborate with diverse teams and analysts to evaluate, install, configure, and deploy new applications, software, enhancements to existing applications throughout the enterprise.
Evaluating and assessing the programs’ strengths and weaknesses
Build consensuses and unify stakeholders while balancing competing interests.
Monitoring projects and overseeing project managers to ensure goals are met
Communicating with stakeholders to discuss program status and goals
Develop software implementation, application support & maintenance and release strategies
Vendor management and accountability
This job description is not designed to cover or contain a comprehensive listing of all required activities, duties, or responsibilities. Duties, responsibilities, programs, and activities may change, or new ones may be assigned.
Qualifications
High‑level management and leadership skills Ability to schedule and manage tasks effectively Conflict resolution and problem‑solving skills Risk management Written and verbal communication skills Cost control and budgeting skills Teamwork and motivational skills Organizational and multitasking skills Qualifications (continued)
Understanding of application and project deployment methods, both traditional and Agile. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Strong analytical and management skills, including a thorough understanding of how to interpret business needs and translating them into requirements. Strong customer‑service orientation. Highly self‑motivated and directed. Ability to work independently. Keen attention to detail. Ability to effectively prioritize and execute tasks in a high‑pressure environment. Experience working in a team‑oriented, collaborative environment. Willingness to work late/off‑hours during support challenges. Willingness to travel to support projects, initiatives, etc. Willingness to be on‑call and reachable when needed. Education and/or Work Experience Requirements (Ed and/or Other Requirements)
Bachelor’s degree in technology, project management or closely related discipline desired Five years + experience working in application analysis, implementation, and support. Physical Requirements
Standing or sitting for extended periods of time Lake County offers a competitive salary and benefit package. Visit our Prospective Employee page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre‑employment medical exam. Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer. #J-18808-Ljbffr
High‑level management and leadership skills Ability to schedule and manage tasks effectively Conflict resolution and problem‑solving skills Risk management Written and verbal communication skills Cost control and budgeting skills Teamwork and motivational skills Organizational and multitasking skills Qualifications (continued)
Understanding of application and project deployment methods, both traditional and Agile. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Strong analytical and management skills, including a thorough understanding of how to interpret business needs and translating them into requirements. Strong customer‑service orientation. Highly self‑motivated and directed. Ability to work independently. Keen attention to detail. Ability to effectively prioritize and execute tasks in a high‑pressure environment. Experience working in a team‑oriented, collaborative environment. Willingness to work late/off‑hours during support challenges. Willingness to travel to support projects, initiatives, etc. Willingness to be on‑call and reachable when needed. Education and/or Work Experience Requirements (Ed and/or Other Requirements)
Bachelor’s degree in technology, project management or closely related discipline desired Five years + experience working in application analysis, implementation, and support. Physical Requirements
Standing or sitting for extended periods of time Lake County offers a competitive salary and benefit package. Visit our Prospective Employee page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening, drug and alcohol testing and may include a pre‑employment medical exam. Lake County is committed to being a diverse and inclusive workplace and is proud to be an equal opportunity employer. #J-18808-Ljbffr