Four Seasons
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the Location Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.
About the Role Bacco Restaurant & Bar is Four Seasons’ signature Italian dining destination, offering an elevated yet welcoming fine-dining experience rooted in authentic cuisine, exceptional wines, and personalized service. As a
Captain , you will serve as the primary point of contact for guests within your assigned dining room station, taking full ownership of the guest journey from arrival to departure while setting the standard for service excellence and hospitality.
What You Will Do
Take full ownership of an assigned station and oversee the complete guest dining experience.
Welcome guests warmly and deliver consistent, professional, and gracious service throughout each course.
Sell and serve food and beverages using approved service techniques, position numbers, and service spiels.
Describe menu items, daily features, and changes; answer questions related to food, beverage, and wine offerings.
Maintain awareness of table status, pacing, and upcoming courses to ensure seamless service flow.
Communicate continuously with Back Servers, Food Runners, Bussers, and kitchen teams to anticipate and meet guest needs.
Assist with food expediting to maintain proper timing and coordination with the kitchen.
Monitor guest satisfaction after each course and resolve concerns promptly and professionally.
Ensure accuracy of guest checks, present them in a timely manner, and process payments efficiently.
Coordinate table maintenance, clearing, resetting, and stocking in collaboration with support staff.
Maintain a clean, safe, and organized dining room and service stations at all times.
Participate in pre-shift meetings and remain current on menu, beverage, and wine updates.
Comply with all Bacco Service, Food, Beverage, and Wine Manuals, as well as all federal, state, and local health, safety, and labor regulations.
What You Bring
High School Diploma or equivalent.
Minimum of 1–2 years of fine-dining or comparable food service experience preferred.
Must meet minimum legal age requirements to serve alcohol.
Strong verbal and written communication skills.
Extensive knowledge of food, wine, and beverage offerings.
Thorough understanding of fine-dining service standards and procedures.
Ability to describe menu items, preparation methods, and pricing using suggestive selling techniques.
Proficiency with POS systems and basic computer applications.
Strong numerical skills and accuracy in cash and check handling.
Professional demeanor, attention to detail, and the ability to lead by example in a team environment.
What We Offer
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discounts for stays at any Four Seasons property worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available
Schedule & Hours
Full-time position
Eight-hour shifts; scheduled days and times may vary based on business needs, including evenings, weekends, and holidays
Visa Requirements
Authorization to work in the United States is required for this role.
Equal Opportunity & EEO Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Four Seasons is an Equal Opportunity, affirmative action employer. To access the “EEOC is The Law” Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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About the Location Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.
About the Role Bacco Restaurant & Bar is Four Seasons’ signature Italian dining destination, offering an elevated yet welcoming fine-dining experience rooted in authentic cuisine, exceptional wines, and personalized service. As a
Captain , you will serve as the primary point of contact for guests within your assigned dining room station, taking full ownership of the guest journey from arrival to departure while setting the standard for service excellence and hospitality.
What You Will Do
Take full ownership of an assigned station and oversee the complete guest dining experience.
Welcome guests warmly and deliver consistent, professional, and gracious service throughout each course.
Sell and serve food and beverages using approved service techniques, position numbers, and service spiels.
Describe menu items, daily features, and changes; answer questions related to food, beverage, and wine offerings.
Maintain awareness of table status, pacing, and upcoming courses to ensure seamless service flow.
Communicate continuously with Back Servers, Food Runners, Bussers, and kitchen teams to anticipate and meet guest needs.
Assist with food expediting to maintain proper timing and coordination with the kitchen.
Monitor guest satisfaction after each course and resolve concerns promptly and professionally.
Ensure accuracy of guest checks, present them in a timely manner, and process payments efficiently.
Coordinate table maintenance, clearing, resetting, and stocking in collaboration with support staff.
Maintain a clean, safe, and organized dining room and service stations at all times.
Participate in pre-shift meetings and remain current on menu, beverage, and wine updates.
Comply with all Bacco Service, Food, Beverage, and Wine Manuals, as well as all federal, state, and local health, safety, and labor regulations.
What You Bring
High School Diploma or equivalent.
Minimum of 1–2 years of fine-dining or comparable food service experience preferred.
Must meet minimum legal age requirements to serve alcohol.
Strong verbal and written communication skills.
Extensive knowledge of food, wine, and beverage offerings.
Thorough understanding of fine-dining service standards and procedures.
Ability to describe menu items, preparation methods, and pricing using suggestive selling techniques.
Proficiency with POS systems and basic computer applications.
Strong numerical skills and accuracy in cash and check handling.
Professional demeanor, attention to detail, and the ability to lead by example in a team environment.
What We Offer
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discounts for stays at any Four Seasons property worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available
Schedule & Hours
Full-time position
Eight-hour shifts; scheduled days and times may vary based on business needs, including evenings, weekends, and holidays
Visa Requirements
Authorization to work in the United States is required for this role.
Equal Opportunity & EEO Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Four Seasons is an Equal Opportunity, affirmative action employer. To access the “EEOC is The Law” Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
#J-18808-Ljbffr