The Home Depot
Night Operations Assistant Store Manager in Training
The Home Depot, Florida, New York, United States
Night Operations Assistant Store Manager in Training
Join to apply for the Night Operations Assistant Store Manager in Training role at The Home Depot
Position Purpose Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, NOASM‑IT will become familiar with Manager on Duty duties and focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage unload, pack out, and pack down processes. NOASM‑IT will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams to develop and implement strategies that boost sales and profitability, create actionable game plans for departmental success, and ensure smooth department operations. NOASM‑IT is expected to lead by example. They also uphold, maintain, and support all lawful company policies and positions. During the up to 6‑week training period, the candidate will learn to execute OASM key responsibilities.
Key Responsibilities
10% – Customer Experience: Supervising associates in the selling effort, leading GET culture, and setting the example. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% – Operations Management: Perform Opening, Closing MOD and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable. Command store operating procedures (SOPs), especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink.
15% – Safety: Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
10% – Sales and Productivity: Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. ASMs in training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
50% – Training and Preparing for Assistant Manager Position: Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager / Direct Reports
This position typically reports to the Store Manager.
This position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams.
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience
3 years.
Preferred Years of Work Experience
3 years.
Minimum Leadership Experience
3 years.
Preferred Leadership Experience
3 years.
Certifications
None.
Competencies
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Consumer Services
Location Pembroke Pines, FL
#J-18808-Ljbffr
Position Purpose Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, NOASM‑IT will become familiar with Manager on Duty duties and focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage unload, pack out, and pack down processes. NOASM‑IT will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams to develop and implement strategies that boost sales and profitability, create actionable game plans for departmental success, and ensure smooth department operations. NOASM‑IT is expected to lead by example. They also uphold, maintain, and support all lawful company policies and positions. During the up to 6‑week training period, the candidate will learn to execute OASM key responsibilities.
Key Responsibilities
10% – Customer Experience: Supervising associates in the selling effort, leading GET culture, and setting the example. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% – Operations Management: Perform Opening, Closing MOD and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable. Command store operating procedures (SOPs), especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink.
15% – Safety: Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
10% – Sales and Productivity: Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. ASMs in training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
50% – Training and Preparing for Assistant Manager Position: Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
Direct Manager / Direct Reports
This position typically reports to the Store Manager.
This position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams.
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience
3 years.
Preferred Years of Work Experience
3 years.
Minimum Leadership Experience
3 years.
Preferred Leadership Experience
3 years.
Certifications
None.
Competencies
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Consumer Services
Location Pembroke Pines, FL
#J-18808-Ljbffr