Raymond Management Company
Hotel Front Desk / Guest Service Rep
Raymond Management Company, Milwaukee, Wisconsin, United States, 53244
Hotel Front Desk / Guest Service Representative – Raymond Management Company
Apply for the Guest Service Representative / Front Desk role in Milwaukee, WI. This part‑time position offers competitive hourly pay, flexible shifts, and opportunities for growth within a respected hospitality portfolio.
Job Details
Position : Guest Service Representative / Front Desk
Employment Type : Part‑Time
Shift : AM and PM shifts with weekend availability required
Starting Salary Range : $15.00‑$16.00/hour or more based on experience
Wage Increases : 30, 60, 90 days, and 6 months
Application Deadline : January 16, 2026
What You’ll Do
Serve as the first point of contact, creating a welcoming experience for guests.
Greet and assist guests during check‑in and check‑out, ensuring smooth service.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to coordinate operations.
Manage daily front desk duties, including payments, room assignments, and resolution of any guest issues.
We’re Looking For
Friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast‑paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate.
Benefits
Paid vacation, sick leave, bereavement, and jury duty.
Holidays paid at time and a half when worked.
Travel with hotel room discounts.
Teammate referral bonuses.
Paid time off to volunteer in your community.
Employee Assistance Program with mental health resources.
Full‑Time benefits (available for full‑time teammates):
Affordable health, dental, and vision plans for you and your family.
Low‑cost accident, critical illness, and hospital coverage.
Flexible spending plan options.
401(k) retirement plan with company contribution.
About Raymond Management Company At Raymond Management, we prioritize a team‑centered culture where every member is valued, supported, and empowered to create high‑quality experiences for guests and teammates. We manage an award‑winning portfolio of Hilton and Marriott hotels across the U.S., and we look forward to welcoming you.
At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and well‑being.
Referrals increase your chances of interviewing at Raymond Management Company by 2x.
Oferta en Español ¿Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción.
¿Qué Harás?
Ser el primer punto de contacto, creando una experiencia positiva y acogedora.
Recibir y asistir a los huéspedes durante el check‑in y check‑out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.
Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas.
¿Qué Buscamos?
Actitud amigable y positiva con sólidas habilidades de servicio al cliente.
Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.
Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.
Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, pero estamos dispuestos a capacitar al candidato adecuado.
Aplica hoy y únete a un equipo que valora a las personas y brinda experiencias excepcionales a los huéspedes.
#J-18808-Ljbffr
Job Details
Position : Guest Service Representative / Front Desk
Employment Type : Part‑Time
Shift : AM and PM shifts with weekend availability required
Starting Salary Range : $15.00‑$16.00/hour or more based on experience
Wage Increases : 30, 60, 90 days, and 6 months
Application Deadline : January 16, 2026
What You’ll Do
Serve as the first point of contact, creating a welcoming experience for guests.
Greet and assist guests during check‑in and check‑out, ensuring smooth service.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to coordinate operations.
Manage daily front desk duties, including payments, room assignments, and resolution of any guest issues.
We’re Looking For
Friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast‑paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate.
Benefits
Paid vacation, sick leave, bereavement, and jury duty.
Holidays paid at time and a half when worked.
Travel with hotel room discounts.
Teammate referral bonuses.
Paid time off to volunteer in your community.
Employee Assistance Program with mental health resources.
Full‑Time benefits (available for full‑time teammates):
Affordable health, dental, and vision plans for you and your family.
Low‑cost accident, critical illness, and hospital coverage.
Flexible spending plan options.
401(k) retirement plan with company contribution.
About Raymond Management Company At Raymond Management, we prioritize a team‑centered culture where every member is valued, supported, and empowered to create high‑quality experiences for guests and teammates. We manage an award‑winning portfolio of Hilton and Marriott hotels across the U.S., and we look forward to welcoming you.
At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and well‑being.
Referrals increase your chances of interviewing at Raymond Management Company by 2x.
Oferta en Español ¿Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción.
¿Qué Harás?
Ser el primer punto de contacto, creando una experiencia positiva y acogedora.
Recibir y asistir a los huéspedes durante el check‑in y check‑out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.
Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas.
¿Qué Buscamos?
Actitud amigable y positiva con sólidas habilidades de servicio al cliente.
Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.
Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.
Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, pero estamos dispuestos a capacitar al candidato adecuado.
Aplica hoy y únete a un equipo que valora a las personas y brinda experiencias excepcionales a los huéspedes.
#J-18808-Ljbffr