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Sam's Club

Freight Flow Associate

Sam's Club, Augusta, Georgia, United States, 30910

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Freight Flow Associate – Sam’s Club Base Pay Range $19.00/hr – $27.00/hr

Responsibilities

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes.

Operates forklift following company standards and guidelines by safely picking up, moving, placing and positioning merchandise pallets.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers and other business partners; identifying priorities, deadlines and expectations; carrying out tasks; communicating progress and information; recommending ways to address improvement opportunities; adapting to and learning from change, difficulties and feedback.

Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow, following company policy and procedures for utilizing equipment appropriately, merchandising, working inventory exceptions, correcting shelf capacities and completing/receiving required paperwork, logs and other documentation.

Provides member service by acknowledging the member and identifying member needs; guiding and supporting members regarding self‑service technology, assisting with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.

Maintains safety of the facility by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following steel‑standard guidelines and reporting unsafe situations to management.

Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area; stocking and rotating merchandise; removing damaged or out‑of‑date goods; setting up, cleaning and organizing product displays; maintaining modular integrity; receiving, sorting, staging and delivering merchandise; ensuring prominent display of promotional and seasonal merchandise; processing defective merchandise; following sanitation and food‑safety regulations; and monitoring shrink, security risks and safety.

Ensures club pick‑up orders are filled by assisting with picking, staging, and ensuring products are selected and staged according to policy and procedures; ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly; performing occasional audits for accuracy.

Customer/Member‑centered: serves the customer/members by showing care and concern; asking questions to understand member needs; using policies and information to exceed member expectations; finding and using the right resources at the right time to resolve requests.

Judgment: makes effective choices by using policies, procedures and/or guides; using data and facts to make day‑to‑day decisions and involving others as needed; recognizing problems and informing those who can correct them.

Planning and improvement: plans for and improves work by accepting responsibility and meeting expectations for own work; identifying steps needed to carry out work as required.

Influence and communicate: shares information by listening to others, asking questions, communicating the right information to associates and leaders, and speaking respectfully and professionally.

Execution and results: obtains results by ensuring work is done correctly, prioritizing top priorities, consistently completing work, meeting deadlines, and taking action to solve problems promptly.

Ethics and compliance: performs to ethical standards by following company policies and procedures, showing integrity and ethical behavior, and reporting issues promptly.

Adaptability: adapts to changing work demands, staying focused amid change or difficulties, and staying open to learn from assignments and feedback.

Inventory: handles, moves and displays goods safely and correctly; tracks goods, maintains in‑stock levels, controls shrinkage; reports poor inventory practices and low in‑stock levels in assigned area; uses inventory tools and equipment safely.

Forklift: operates and maintains forklifts safely and correctly; reports poor or unsafe conditions; informs management when forklifts are not in proper working order.

Technology: proactively identifies customers who need help, engages them, assists them with technology services and items; models and helps others; identifies shrink opportunities and problems, takes steps to fix them; properly maintains equipment and ensures products are organized and stocked correctly.

Minimum Qualifications

90 days of prior experience with forklift certification; ability to safely utilize pallet jacks.

Must be 18 years of age or older.

Preferred Qualifications

Customer service experience.

Retail experience.

Experience supervising a team.

Additional Compensation Premia may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances; multiple premiums may apply if criteria are met.

Seniority Level Entry level

Employment Type Full‑time

Job Function Management and Manufacturing

Industry Retail

Benefits

Health benefits: medical, vision and dental coverage.

Financial benefits: 401(k), stock purchase and company‑paid life insurance.

Paid time off: PTO, parental leave, family care leave, bereavement, jury duty and voting; PTO may be used for vacation, sick leave, holidays or other purposes.

Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

Live Better U Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities, covering costs for higher‑education degrees, certifications, language learning, and tuition.

Location 280 Bobby Jones Expy, Augusta, GA 30907‑2433, United States of America.

Company Policy Walmart and its subsidiaries maintain a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job, ensuring a safe and productive work environment.

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