IQVIA
Inside Optimization Specialist - Customer Service - (Vet Tech) - West
IQVIA, Los Angeles, California, United States, 90079
Inside Optimization Specialist - Customer Service - (Vet Tech) - West
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, ready to propel their careers forward and contribute to driving performance.
As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real‑world medical breakthroughs with the right experience.
The Inside Optimization Representative will educate and inform end‑users of safe and effective use of products across multiple portfolios. You will provide professional clinical support to customers in a hospital/operating‑room environment, calling on physicians, nurses, and other non‑clinical providers through education and training. You will work collaboratively with our client’s field sales organization and build clinical credibility and peer rapport with customers. You will provide analytics and deploy resources to non‑clinical stakeholders. Your primary focus will be in‑servicing, education, and analytics.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industry: Hospitals and Health Care
Qualifications / Experience
4‑year degree from an accredited college or university preferred
Minimum 1‑2 years’ experience in MedTech, Pharmaceutical Sales or B2B Sales preferred
Vet Tech experience is highly preferred
Ability to manage an assigned territory
Exceptional verbal and written communication skills, action oriented, driven for results, adaptable
Ability to apply technical/scientific knowledge
Must set high goals and standards of performance, be a self‑starter, able to work independently
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong MS Office (Word, Excel) skills
Competencies
Ability to promote the client’s Medtech team’s culture through positive, ongoing customer relationships
Ability to develop strong relationships with customers, both clinical and non‑clinical, and within the client’s Medtech team
Must work both as a partner with sales representative and autonomously, as needed
Display decisiveness and business acumen in clinical situations
Be highly organized and possess strong communication skills
Employee performance will be compared with other Optimization Specialists; feedback provided accordingly
This position is bonus eligible, and the employee’s ability to meet the above requirements has a direct impact on compensation
Potential base pay range: $30‑33 per hour. The actual base pay offered may vary based on a number of factors including job‑related qualifications, location, and schedule (full or part‑time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare benefits.
EEO Statement IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
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As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real‑world medical breakthroughs with the right experience.
The Inside Optimization Representative will educate and inform end‑users of safe and effective use of products across multiple portfolios. You will provide professional clinical support to customers in a hospital/operating‑room environment, calling on physicians, nurses, and other non‑clinical providers through education and training. You will work collaboratively with our client’s field sales organization and build clinical credibility and peer rapport with customers. You will provide analytics and deploy resources to non‑clinical stakeholders. Your primary focus will be in‑servicing, education, and analytics.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industry: Hospitals and Health Care
Qualifications / Experience
4‑year degree from an accredited college or university preferred
Minimum 1‑2 years’ experience in MedTech, Pharmaceutical Sales or B2B Sales preferred
Vet Tech experience is highly preferred
Ability to manage an assigned territory
Exceptional verbal and written communication skills, action oriented, driven for results, adaptable
Ability to apply technical/scientific knowledge
Must set high goals and standards of performance, be a self‑starter, able to work independently
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong MS Office (Word, Excel) skills
Competencies
Ability to promote the client’s Medtech team’s culture through positive, ongoing customer relationships
Ability to develop strong relationships with customers, both clinical and non‑clinical, and within the client’s Medtech team
Must work both as a partner with sales representative and autonomously, as needed
Display decisiveness and business acumen in clinical situations
Be highly organized and possess strong communication skills
Employee performance will be compared with other Optimization Specialists; feedback provided accordingly
This position is bonus eligible, and the employee’s ability to meet the above requirements has a direct impact on compensation
Potential base pay range: $30‑33 per hour. The actual base pay offered may vary based on a number of factors including job‑related qualifications, location, and schedule (full or part‑time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare benefits.
EEO Statement IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
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