GXO Logistics, Inc.
Production Technician Supervisor - 1st Shift - Travel
GXO Logistics, Inc., Lithia Springs, Georgia, United States, 30057
Production Technician Supervisor - 1st Shift - Travel at GXO Logistics, Inc.
Logistics at full potential.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
Pay, Benefits And More We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day
Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
Audit daily order processes; ensure all orders are sent to each site
Monitor and report all errors for performance tracking
Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions
Oversee service provider performance and engage providers for service improvement
Communicate order changes with warehouses and coordinate shipment schedules
Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department
Travel Requirements
Ability to travel up to 75% of the time
Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations
Familiarity and ability to comply with TSA security procedures
Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements
What you need to succeed at GXO At a minimum, you’ll need:
2 years of relevant work experience
Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel
It’d be great if you also have:
Associate degree in Transportation or Business
2 years of experience in customer service, distribution or logistics in a manufacturing environment
2 years of experience in transportation and operations
Availability to work extended hours as needed, which may include early mornings, evenings and weekends
Capacity to quickly learn and achieve proficiency in new software applications
Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
Ability to perform complex analyses of data, processes, policies, procedures and/or systems; experience producing unambiguous, comprehensive and accurate interpretations
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Atlanta, GA $46,800.00‑$57,200.00
#J-18808-Ljbffr
Logistics at full potential.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
Pay, Benefits And More We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day
Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
Audit daily order processes; ensure all orders are sent to each site
Monitor and report all errors for performance tracking
Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions
Oversee service provider performance and engage providers for service improvement
Communicate order changes with warehouses and coordinate shipment schedules
Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department
Travel Requirements
Ability to travel up to 75% of the time
Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations
Familiarity and ability to comply with TSA security procedures
Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements
What you need to succeed at GXO At a minimum, you’ll need:
2 years of relevant work experience
Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel
It’d be great if you also have:
Associate degree in Transportation or Business
2 years of experience in customer service, distribution or logistics in a manufacturing environment
2 years of experience in transportation and operations
Availability to work extended hours as needed, which may include early mornings, evenings and weekends
Capacity to quickly learn and achieve proficiency in new software applications
Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
Ability to perform complex analyses of data, processes, policies, procedures and/or systems; experience producing unambiguous, comprehensive and accurate interpretations
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Atlanta, GA $46,800.00‑$57,200.00
#J-18808-Ljbffr