Commonwealth Lodging Management, LLC
Outlet Manager
Commonwealth Lodging Management, LLC, Glen Allen, Virginia, United States, 23060
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Company Culture We take a proactive, hands‑on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism and integrity as we work towards providing
world‑class hospitality . We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!
Position Overview As the Outlet Manager, you will be responsible for delivering a high‑quality menu and food products while motivating and leading staff to provide exceptional customer service. This role is accountable for achieving the outlet's revenue, profitability, and quality goals while ensuring efficient daily operations. You will maintain high standards of production, productivity, quality, and guest service, and oversee both front‑of‑house and back‑of‑house operations. Success in this position requires strong leadership, organizational, and operational management skills, along with hands‑on experience in all areas of outlet operations. This industry operates seven (7) days per week, twenty‑four (24) hours per day; regular and reliable attendance, in accordance with company standards, is essential for success in this role.
Qualifications, Education & Experience
High School Diploma or General Education Degree (GED), or equivalent work experience
Minimum of twenty‑one (21) years of age, as required to serve alcoholic beverages
Strong understanding of the English language, with effective written and verbal communication skills
Proficiency in basic computer skills; familiarity with Microsoft Office preferred
Experience with food and beverage Point of Sale (POS) systems preferred
Minimum of one (1) to two (2) years of supervisory experience
Minimum of three (3) to five (5) years of experience in food service, including training in liquor, wine, and food service
Certification in an alcohol awareness program and food handler certification preferred
Physical Requirements
Ability to exert physical effort in lifting and transporting up to fifty (50) pounds, and to push or pull carts and other equipment weighing up to one hundred (100) pounds
Ability to endure frequent physical movement throughout the hotel property
Position requires working in variable temperature conditions and noise levels, in both indoor and outdoor environments
Must be able to stand, walk, and maintain well‑paced mobility for extended periods of time
Job Responsibilities
Utilize sales forecasts to schedule appropriate staffing levels while adhering to established labor standards and guidelines
Demonstrate knowledge of food and beverage cost controls to support profitability goals
Apply creativity in the setup and decoration of food tables and service displays
Coordinate and oversee daily Front of the House restaurant operations
Regularly review product quality and research new vendors to ensure consistency and value
Ensure proper staffing procedures are followed to achieve maximum payroll productivity while maintaining cost controls in accordance with company standards
Deliver superior guest service by maximizing customer satisfaction and responding efficiently and accurately to guest concerns and complaints
Conduct pre‑shift meetings to communicate information relevant to daily operations and upcoming business needs
Assign work duties and side work in accordance with departmental procedures, communicating any changes or additions throughout the shift as needed
Input, access, and manage information using property management systems, computers, and Point of Sale (POS) systems
Benefits
Competitive pay based on experience
Health, dental, and vision insurance
Short‑term and Long‑term disability
Company paid life insurance
Paid time off and holiday pay
Employee Assistance Program
Employee referral bonuses
401(k) retirement plan
Tuition reimbursement
Travel discounts
Opportunities for training, development, and career advancement
Incentive bonuses
Salary: $60,000.00 per year
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industry Hospitality
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Get AI-powered advice on this job and more exclusive features.
Company Culture We take a proactive, hands‑on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism and integrity as we work towards providing
world‑class hospitality . We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!
Position Overview As the Outlet Manager, you will be responsible for delivering a high‑quality menu and food products while motivating and leading staff to provide exceptional customer service. This role is accountable for achieving the outlet's revenue, profitability, and quality goals while ensuring efficient daily operations. You will maintain high standards of production, productivity, quality, and guest service, and oversee both front‑of‑house and back‑of‑house operations. Success in this position requires strong leadership, organizational, and operational management skills, along with hands‑on experience in all areas of outlet operations. This industry operates seven (7) days per week, twenty‑four (24) hours per day; regular and reliable attendance, in accordance with company standards, is essential for success in this role.
Qualifications, Education & Experience
High School Diploma or General Education Degree (GED), or equivalent work experience
Minimum of twenty‑one (21) years of age, as required to serve alcoholic beverages
Strong understanding of the English language, with effective written and verbal communication skills
Proficiency in basic computer skills; familiarity with Microsoft Office preferred
Experience with food and beverage Point of Sale (POS) systems preferred
Minimum of one (1) to two (2) years of supervisory experience
Minimum of three (3) to five (5) years of experience in food service, including training in liquor, wine, and food service
Certification in an alcohol awareness program and food handler certification preferred
Physical Requirements
Ability to exert physical effort in lifting and transporting up to fifty (50) pounds, and to push or pull carts and other equipment weighing up to one hundred (100) pounds
Ability to endure frequent physical movement throughout the hotel property
Position requires working in variable temperature conditions and noise levels, in both indoor and outdoor environments
Must be able to stand, walk, and maintain well‑paced mobility for extended periods of time
Job Responsibilities
Utilize sales forecasts to schedule appropriate staffing levels while adhering to established labor standards and guidelines
Demonstrate knowledge of food and beverage cost controls to support profitability goals
Apply creativity in the setup and decoration of food tables and service displays
Coordinate and oversee daily Front of the House restaurant operations
Regularly review product quality and research new vendors to ensure consistency and value
Ensure proper staffing procedures are followed to achieve maximum payroll productivity while maintaining cost controls in accordance with company standards
Deliver superior guest service by maximizing customer satisfaction and responding efficiently and accurately to guest concerns and complaints
Conduct pre‑shift meetings to communicate information relevant to daily operations and upcoming business needs
Assign work duties and side work in accordance with departmental procedures, communicating any changes or additions throughout the shift as needed
Input, access, and manage information using property management systems, computers, and Point of Sale (POS) systems
Benefits
Competitive pay based on experience
Health, dental, and vision insurance
Short‑term and Long‑term disability
Company paid life insurance
Paid time off and holiday pay
Employee Assistance Program
Employee referral bonuses
401(k) retirement plan
Tuition reimbursement
Travel discounts
Opportunities for training, development, and career advancement
Incentive bonuses
Salary: $60,000.00 per year
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industry Hospitality
Referrals increase your chances of interviewing at Commonwealth Lodging Management, LLC by 2x
Sign in to set job alerts for “Outlet Manager” roles. Richmond, VA $65,000.00-$80,000.00 2 days ago
Richmond, VA $70,000.00-$80,000.00 1 month ago
Richmond, VA $85,000.00-$95,000.00 2 months ago
2026 - Culinary Professionals - Kitchen Manager / Head Chef - Seasonal Relocation Job is Not Local Richmond, VA $60,000.00-$67,500.00 3 days ago
Richmond, VA $70,000.00-$80,000.00 4 weeks ago
2026 - Culinary Professionals - Kitchen Manager / Head Chef - Seasonal Relocation Job is Not Local Ashland, VA $55,000.00-$65,000.00 4 days ago
Richmond, VA $90,000.00-$100,000.00 2 weeks ago
2026 - Summer Camp Food Service Director - Seasonal Relocation Job is not Local 2026 - Summer Camp Food Service Director - Seasonal Relocation Job is not Local We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr