Limitless East Marketing
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Customer Service Specialist
role at
Limitless East Marketing
2 days ago Be among the first 25 applicants
About The Role We are seeking a dedicated and passionate Customer Service Specialist to join our dynamic team. In this pivotal role, you will be at the forefront of our customer interaction, representing our brand and ensuring that our clients receive the highest level of service possible. Your primary focus will be to assist customers with inquiries, provide solutions to issues, and enhance overall customer satisfaction.
Key Responsibilities
Answer incoming customer calls and emails promptly and professionally
Provide detailed information about products and services to customers
Assist customers with order placements and modifications
Address customer inquiries and resolve issues effectively and efficiently
Maintain customer accounts by updating information and processing service requests
Document customer interactions and transactions accurately
Qualifications
High school diploma or equivalent; Bachelor's degree preferred
Proven experience in a customer service role or similar position
Exceptional communication skills, both verbal and written
Strong problem-solving skills and the ability to think on your feet
Proficiency in using customer service software and Microsoft Office Suite
Ability to work collaboratively within a team environment
What We Offer
A supportive and welcoming team environment.
Opportunities for professional growth and development.
Competitive compensation and benefits package.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative and Customer Service
Office Administration
Referrals increase your chances of interviewing at Limitless East Marketing by 2x
Get notified about new Customer Service Specialist jobs in
Rochester, NY .
#J-18808-Ljbffr
Customer Service Specialist
role at
Limitless East Marketing
2 days ago Be among the first 25 applicants
About The Role We are seeking a dedicated and passionate Customer Service Specialist to join our dynamic team. In this pivotal role, you will be at the forefront of our customer interaction, representing our brand and ensuring that our clients receive the highest level of service possible. Your primary focus will be to assist customers with inquiries, provide solutions to issues, and enhance overall customer satisfaction.
Key Responsibilities
Answer incoming customer calls and emails promptly and professionally
Provide detailed information about products and services to customers
Assist customers with order placements and modifications
Address customer inquiries and resolve issues effectively and efficiently
Maintain customer accounts by updating information and processing service requests
Document customer interactions and transactions accurately
Qualifications
High school diploma or equivalent; Bachelor's degree preferred
Proven experience in a customer service role or similar position
Exceptional communication skills, both verbal and written
Strong problem-solving skills and the ability to think on your feet
Proficiency in using customer service software and Microsoft Office Suite
Ability to work collaboratively within a team environment
What We Offer
A supportive and welcoming team environment.
Opportunities for professional growth and development.
Competitive compensation and benefits package.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative and Customer Service
Office Administration
Referrals increase your chances of interviewing at Limitless East Marketing by 2x
Get notified about new Customer Service Specialist jobs in
Rochester, NY .
#J-18808-Ljbffr