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The Everest Search Group

Warehouse Operations Manager

The Everest Search Group, Chicago, Illinois, United States

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Company Our Client, is a 30+ year old, asset based Third‑Party Logistics Provider. Their services include warehousing, cross‑docking, drayage, fulfillment and local deliveries within the retail, apparel, cosmetics, and food/beverage industries.

Summary The Operations Manager is responsible for the operational performance by providing direction and leadership to exempt and non‑exempt associates at this facility. This role is ultimately responsible for ensuring that orders are selected accurately and packed/shipped without damage for timely delivery.

Operations Management

Ensures operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy in place.

Develops and manages a comprehensive strategy for the facility by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems.

Conducts analysis of workload compared to labor hours and equipment.

Manage food co‑pack, cross dock, and fulfilment operations within the distribution center.

Collaborates with teams from other facilities to share knowledge, problem solve

Responsible for facility P&L and budget preparation.

Audits all billing activity for accuracy. Properly signs and authorizes all purchase order requisitions, vouchers and customer billing.

Ensures proper percentage of labor is charged to respective departments to ensure proper factoring is achieved to identify accurate productivity.

Drives continuous improvements to safety, quality, cost and delivery while growing and expanding capabilities within the warehouse.

Employee Relations / Development

Ensures the daily pre‑shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information.

Ensures proper staffing and support hiring for all facility operations.

Ensures all new employees are properly on‑boarded; completing required paperwork and following a structured training schedule.

Plays an active role in employee development and talent selection.

Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.

Safety and Security

Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, FDA, AIB or ASI standards.

Coordinates all alarm‑monitoring systems and reviews sprinkler system testing.

Ensures the safe, clean and efficient operation of the facility to meet service standards

Actively supports and participates in all safety initiatives in the facility

Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements

Requirements

Bachelor’s Degree in Supply Chain, Business or related field preferred

7+ years of supervisory experience in a warehouse or distribution environment

Experience with Warehouse Management Systems

Ability to work in a fast‑paced environment.

Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Distribution

Industries

Warehousing and Storage and Transportation, Logistics, Supply Chain and Storage

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