Citizens is hiring: HR Business Partner in Boston

HR Business Partner

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Description

We are seeking a strategic HR Business Partner to support senior leaders in shaping workforce strategies that drive business performance. This role blends commercial acumen with HR expertise to deliver impactful people solutions in a fast‑paced, highly regulated financial environment.

What You’ll Do

• Partner with Leaders: Translate business priorities into actionable people strategies that enable growth and strengthen culture.
• Drive Talent Strategy: Lead and/or co‑lead initiatives in workforce planning, succession, leadership development, and diversity.
• Enable Change: Guide leaders through organizational transformation, digital adoption, and cultural shifts.
• Leverage Data: Use analytics and market insights to inform decisions on talent, pay, and performance.
• Champion Engagement: Design and deliver programs that boost employee experience, retention, and inclusion.

What You’ll Bring

• 7+ years of progressive HR experience, with at least 5 years as an HRBP in financial services
• Strong business acumen and ability to influence senior stakeholders.
• Experience in organizational design, change management, and talent development.
• Comfort with ambiguity and agility in navigating complex regulatory and market dynamics.
• Data‑driven mindset and familiarity with HR technology platforms.

Emerging Skills & Future‑Focused Competencies

• Digital & Data Fluency: Ability to interpret workforce analytics, leverage AI tools, and apply predictive insights for talent decisions.
• Agile Leadership: Comfort with iterative planning, cross‑functional pods, and adaptive operating models.
• Commercial Acumen: Understanding of markets, risk, and client dynamics to align people strategy with business outcomes.
• Change Navigation: Comfort in guiding leaders through structural, cultural, and digital transformations.
• Future Workforce Planning: Anticipating skill shifts (AI, automation, ESG) and building resilience through continuous learning.
• Culture & Conduct Advocacy: Reinforcing inclusion, accountability, and ethical decision‑making in high‑stakes environments.

Hours & Work Schedule

• 40 hours per week
• Work Schedule: Monday‑Friday

Pay Transparency

The salary range for this position is $140,000 - $150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including location and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Posting End Date: 01/30/2026