MRC Global Inc.
**Key Duties & Responsibilities** The Role’s responsibilities include, but are not limited to:Gain an understanding of customers’ accounting systems and procedures to modify the transfer of data to meet customers’ payables requirements. Arrange and follow-up payment schedules, or work with customers and branches to resolve issues preventing payment.Work with the customer and/or service center for a solution through clearing of discrepancies from customers’ accounts using interpersonal communication and research of transactions through SIMS and other MRC systems. Other departmental duties or projects as assigned.**Required Experience**High school diploma or a GED (general education degree) with three to five years’ work experience.Strong logical reasoning skills Ability to travel as needed to customer sites to work in tandem to resolve issues
Ability to contribute to the quality process by learning new procedures and functions within the department as needed.Good business math skills to accurately understand and process customer account status. * Excellentweb-based applications.* Strong data analytic skills.* Master user in Excel and other data analytics software.* Ability to contribute to the quality process by learning new procedures and functions within the department as needed.* Good business math skills to accurately understand and process customer account status.* Ability to establish a good rapport with customers, service center employees, department personnel, and other corporate employees using written correspondence, proper phone etiquette, and other effective interpersonal skills.* Strong organizational and prioritizing skills, customer service skills.**Skills & Abilities*** Proven experience as an AR Resolutions Specialist or similar role.* Strong organizational and prioritizing skills.* Ability to pinpoint on root cause problems and resolve problems in a timely manner.* Customer service skills* Ability to establish excellent rapport with customers, sales representatives, branch management, , and other corporate employees using written correspondence, proper phone etiquette and other interpersonal skills.* Excellent knowledge of MS Office, especially Excel.* Knowledge of billing procedures and collection techniques.**Working Conditions** knowledge of MS Office, with excellent skills in Excel, and the ability to learn SIMS and other Ability to establish a good rapport with customers, service center employees, department personnel, and other corporate employees using written correspondence, proper phone etiquette, and other effective interpersonal skills.Strong organizational and prioritizing skills, customer service skills.
**Preferred Experience**High school diploma or a GED (general education degree) with three to five years’ work experience.Strong logical reasoning skills. ### Comprehensive Benefits**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. #J-18808-Ljbffr
Ability to contribute to the quality process by learning new procedures and functions within the department as needed.Good business math skills to accurately understand and process customer account status. * Excellentweb-based applications.* Strong data analytic skills.* Master user in Excel and other data analytics software.* Ability to contribute to the quality process by learning new procedures and functions within the department as needed.* Good business math skills to accurately understand and process customer account status.* Ability to establish a good rapport with customers, service center employees, department personnel, and other corporate employees using written correspondence, proper phone etiquette, and other effective interpersonal skills.* Strong organizational and prioritizing skills, customer service skills.**Skills & Abilities*** Proven experience as an AR Resolutions Specialist or similar role.* Strong organizational and prioritizing skills.* Ability to pinpoint on root cause problems and resolve problems in a timely manner.* Customer service skills* Ability to establish excellent rapport with customers, sales representatives, branch management, , and other corporate employees using written correspondence, proper phone etiquette and other interpersonal skills.* Excellent knowledge of MS Office, especially Excel.* Knowledge of billing procedures and collection techniques.**Working Conditions** knowledge of MS Office, with excellent skills in Excel, and the ability to learn SIMS and other Ability to establish a good rapport with customers, service center employees, department personnel, and other corporate employees using written correspondence, proper phone etiquette, and other effective interpersonal skills.Strong organizational and prioritizing skills, customer service skills.
**Preferred Experience**High school diploma or a GED (general education degree) with three to five years’ work experience.Strong logical reasoning skills. ### Comprehensive Benefits**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. #J-18808-Ljbffr