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National African-American Insurance Association (NAAIA)

Operations Project Specialist

National African-American Insurance Association (NAAIA), Raleigh, North Carolina, United States

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Marsh McLennan Agency Operations Project Specialist Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an

Operations Project Specialist

at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life. As our

Project Specialist

on the

Operations

team, you will play a critical role in ensuring operational excellence as well as being a liaison for corporate support teams. You will achieve this by providing ongoing systems support for CSR24, Indio, the current agency management system, and any other regional tools used by account managers. You will manage and update electronic documentation processes by monitoring carrier communications and key inboxes, administering regional IVANS accounts, and coordinating with internal and external teams to ensure accurate and timely document delivery. Support process improvements, acquisitions, and workflow updates to maintain operational efficiency and alignment with business objectives. You will assist the Operations team members in identifying and addressing data cleanup requirements involving system conversions. Occasional travel required.

Our future colleague.

High school diploma required

Property & Casualty license required (or ability to obtain within 90 days of start date).

Advanced knowledge in Microsoft Office (Word, PowerPoint, Excel), Adobe, and Acrobat required.

Experience in data management and systems integration

These additional qualifications are a plus, but not required to apply:

Associates or Bachelor's degree preferred

Previous experience in an operations or analyst role preferred.

Experience in the insurance industry is a plus.

Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

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We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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