OneMain Financial
Tech Support Specialist
OneMain Financial is hiring Tech Support Specialists for its internal OneSupport team, which provides technical and account support to company employees via inbound calls and chats.
We are looking for individuals with strong customer service skills and a willingness to learn about financial and technical matters.
A comprehensive 10‑week training program is provided, with opportunities for career growth.
In the Role
Password administration
Chat support
Supporting customer applications, account servicing, and branch balancing
Basic technical support for desktops, laptops, printers, network infrastructure, iPads, remote access, mobile devices, and email
Assisting other departments with responsibilities and business needs
Requirements
Strong verbal and written communication skills
Aptitude for critical thinking and problem‑solving
Capability to multitask
Open‑minded toward change and a dynamic workplace
Flexible and adaptable
Customer service mindset
High attention to detail
Ability to work independently and within a team
High school diploma or GED
Location Evansville, IN – Hybrid.
Hours During the 10‑week training course: 8 AM – 5 PM.
After training, weekly schedule:
Mon–Fri shifts:
7 AM – 4 PM
8 AM – 5 PM
9 AM – 6 PM
10 AM – 7 PM
11 AM – 8 PM
12 PM – 9 PM
Saturday: 7:00 AM – 3:30 PM, with a day off during the week. No more than one Saturday a month.
Who We Are OneMain Financial (NYSE: OMF) has been a leader in offering responsible credit solutions to non‑prime customers since 1912. We focus on financial well‑being and support people in reaching their goals. Our culture emphasizes collaboration, innovative digital thinking, inclusive values, and career development.
Benefits
Health and wellbeing options for employees and dependents
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Continuing education
Bonus eligible
Paid time off
Paid volunteer time
And more
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
Referrals increase your chances of interviewing at OneMain Financial by 2x.
#J-18808-Ljbffr
We are looking for individuals with strong customer service skills and a willingness to learn about financial and technical matters.
A comprehensive 10‑week training program is provided, with opportunities for career growth.
In the Role
Password administration
Chat support
Supporting customer applications, account servicing, and branch balancing
Basic technical support for desktops, laptops, printers, network infrastructure, iPads, remote access, mobile devices, and email
Assisting other departments with responsibilities and business needs
Requirements
Strong verbal and written communication skills
Aptitude for critical thinking and problem‑solving
Capability to multitask
Open‑minded toward change and a dynamic workplace
Flexible and adaptable
Customer service mindset
High attention to detail
Ability to work independently and within a team
High school diploma or GED
Location Evansville, IN – Hybrid.
Hours During the 10‑week training course: 8 AM – 5 PM.
After training, weekly schedule:
Mon–Fri shifts:
7 AM – 4 PM
8 AM – 5 PM
9 AM – 6 PM
10 AM – 7 PM
11 AM – 8 PM
12 PM – 9 PM
Saturday: 7:00 AM – 3:30 PM, with a day off during the week. No more than one Saturday a month.
Who We Are OneMain Financial (NYSE: OMF) has been a leader in offering responsible credit solutions to non‑prime customers since 1912. We focus on financial well‑being and support people in reaching their goals. Our culture emphasizes collaboration, innovative digital thinking, inclusive values, and career development.
Benefits
Health and wellbeing options for employees and dependents
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Continuing education
Bonus eligible
Paid time off
Paid volunteer time
And more
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
Referrals increase your chances of interviewing at OneMain Financial by 2x.
#J-18808-Ljbffr