SmartBank
Bank Teller-Financial Services Representative
SmartBank, Mobile, Alabama, United States, 36624
Bank Teller – Financial Services Representative (SmartBank)
Join SmartBank as a Bank Teller / Financial Services Representative. This role offers comprehensive benefits including medical, dental, vision, life and disability insurance, a 401(k) plan with up to 4% employer match, generous PTO, SmartFlex Days, paid holidays, mental health services, tuition reimbursement, and more.
Your Role as a Financial Services Representative
Embody SmartBank's core values and core purpose.
Serve as the primary point of contact for clients, providing exceptional service and directing inquiries.
Manage daily lobby activities: greet clients warmly, offer hospitality, and ensure refreshments.
Accurately receive deposits and payments, verify checks, issue receipts, and provide account information.
Cash checks and accept withdrawal requests in accordance with bank policies; refer questionable transactions to supervisor.
Provide special services as needed (redemption of U.S. Savings Bonds, issuance of official checks, coin deposits, coin orders).
Process payments for credit cards, local utilities, and other services; transmit payment information to appropriate agencies by daily cut-off.
Qualifications
High school diploma or equivalent.
Prior experience in cash handling.
Exceptional customer service skills.
Work Schedule Standard business hours from 8:30 a.m. to 5:00 p.m., Monday through Friday.
Benefits
Medical, dental, vision, life and disability insurance.
401(k) plan with up to 4% employer match.
Generous paid time off (PTO) of at least 3 weeks.
SmartFlex Days.
Up to 11 paid company holidays.
Mental health benefits: up to 8 free sessions with a coach or certified professional.
Paid community involvement opportunities.
Company-provided apparel at no cost.
Learning and development opportunities, including professional and career development and tuition reimbursement.
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Your Role as a Financial Services Representative
Embody SmartBank's core values and core purpose.
Serve as the primary point of contact for clients, providing exceptional service and directing inquiries.
Manage daily lobby activities: greet clients warmly, offer hospitality, and ensure refreshments.
Accurately receive deposits and payments, verify checks, issue receipts, and provide account information.
Cash checks and accept withdrawal requests in accordance with bank policies; refer questionable transactions to supervisor.
Provide special services as needed (redemption of U.S. Savings Bonds, issuance of official checks, coin deposits, coin orders).
Process payments for credit cards, local utilities, and other services; transmit payment information to appropriate agencies by daily cut-off.
Qualifications
High school diploma or equivalent.
Prior experience in cash handling.
Exceptional customer service skills.
Work Schedule Standard business hours from 8:30 a.m. to 5:00 p.m., Monday through Friday.
Benefits
Medical, dental, vision, life and disability insurance.
401(k) plan with up to 4% employer match.
Generous paid time off (PTO) of at least 3 weeks.
SmartFlex Days.
Up to 11 paid company holidays.
Mental health benefits: up to 8 free sessions with a coach or certified professional.
Paid community involvement opportunities.
Company-provided apparel at no cost.
Learning and development opportunities, including professional and career development and tuition reimbursement.
#J-18808-Ljbffr