Finley's Barber Shop
Front Desk Coordinator (Part Time) - AUS - Westlake
Finley's Barber Shop, Austin, Texas, us, 78716
Front Desk Coordinator (Part Time) - AUS - Westlake
At Finley’s Barbershop we are dedicated to creating a relaxed, welcoming environment where clients feel confident and valued. As a Front Desk Coordinator you will play a key role in delivering outstanding client service, managing appointments, and supporting our team in a collaborative, high‑energy setting. Our Values
Team First – We believe in a ‘we over me’ mindset, supporting connection, contribution, and collective growth culture. Always Sharpening – Growth is a mindset; we stay curious, seek feedback, and embrace coaching to improve every day. Above the Cut Professionalism – We show up sharp, confident, and true to who we are, delivering polished, personal experiences. Genuine Hospitality – We greet clients by name, maintain a relaxed presence, and create memorable, at‑ease encounters. Job Responsibilities
Provide outstanding customer service to ensure every client feels welcomed and valued. Book appointments and manage the shop’s calendar effectively. Handle inbound and outbound calls with excellent phone etiquette. Respond to customer inquiries in a timely, professional manner. Utilize our POS system accurately to check in, collect payments, document client information, and manage memberships. Assist with marketing and sales by educating clients on products, services, and promotions. Job Requirements
Minimum 2 years of customer service experience. Minimum 18 years of age to serve alcoholic beverages. Excellent client service skills. Professional appearance and demeanor. Ability to work well in a team setting. Positive, uplifting attitude is a must. Attention to detail and ability to work in a fast‑paced environment. Excellent communication abilities verbally, over the phone, and in messaging. Remain calm and professional in stressful situations.
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At Finley’s Barbershop we are dedicated to creating a relaxed, welcoming environment where clients feel confident and valued. As a Front Desk Coordinator you will play a key role in delivering outstanding client service, managing appointments, and supporting our team in a collaborative, high‑energy setting. Our Values
Team First – We believe in a ‘we over me’ mindset, supporting connection, contribution, and collective growth culture. Always Sharpening – Growth is a mindset; we stay curious, seek feedback, and embrace coaching to improve every day. Above the Cut Professionalism – We show up sharp, confident, and true to who we are, delivering polished, personal experiences. Genuine Hospitality – We greet clients by name, maintain a relaxed presence, and create memorable, at‑ease encounters. Job Responsibilities
Provide outstanding customer service to ensure every client feels welcomed and valued. Book appointments and manage the shop’s calendar effectively. Handle inbound and outbound calls with excellent phone etiquette. Respond to customer inquiries in a timely, professional manner. Utilize our POS system accurately to check in, collect payments, document client information, and manage memberships. Assist with marketing and sales by educating clients on products, services, and promotions. Job Requirements
Minimum 2 years of customer service experience. Minimum 18 years of age to serve alcoholic beverages. Excellent client service skills. Professional appearance and demeanor. Ability to work well in a team setting. Positive, uplifting attitude is a must. Attention to detail and ability to work in a fast‑paced environment. Excellent communication abilities verbally, over the phone, and in messaging. Remain calm and professional in stressful situations.
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