Truist
Universal Banker - Part Time 20 hours - Laurel Springs
Truist, Suwanee, Georgia, United States, 30174
Universal Banker - Part Time 20 hours - Laurel Springs
Position Overview:
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client’s financial needs. Cross‑trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities. Essential Duties and Responsibilities
Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Educate clients on digital, self‑service solutions including ATMs, Online and Mobile banking. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients’ unique needs. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines. Commit to advancing individual and product knowledge by attending sales, service and product knowledge meetings and applicable training. Adhere to internal controls, operational procedures and risk management policies. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services. Qualifications
High school diploma or equivalent education. Two years of teller or cash handling or client service experience. Six months of client relationship building or sales experience. Excellent interpersonal and communication skills. Ability to master PC keyboard and branch automation software. Ability to multi‑task under time constraints. Proficiency in Microsoft Office. Ability to travel to accommodate temporary staffing needs. Ability to work weekends and/or extended hours; occasional travel and overnights may be included. Preferred Qualifications
One year of client relationship building or sales experience. Knowledge of advanced or complex branch transactions, risk management and loss prevention. Experience with sourcing and prospecting for new clients. General understanding of bank operations, policies and procedures. Benefits
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during the first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit the Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classifications protected by law. Truist is a Drug Free Workplace.
EEO is the Law, E-Verify, IER, Right to Work.
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Position Overview:
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client’s financial needs. Cross‑trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities. Essential Duties and Responsibilities
Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Educate clients on digital, self‑service solutions including ATMs, Online and Mobile banking. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients’ unique needs. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines. Commit to advancing individual and product knowledge by attending sales, service and product knowledge meetings and applicable training. Adhere to internal controls, operational procedures and risk management policies. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services. Qualifications
High school diploma or equivalent education. Two years of teller or cash handling or client service experience. Six months of client relationship building or sales experience. Excellent interpersonal and communication skills. Ability to master PC keyboard and branch automation software. Ability to multi‑task under time constraints. Proficiency in Microsoft Office. Ability to travel to accommodate temporary staffing needs. Ability to work weekends and/or extended hours; occasional travel and overnights may be included. Preferred Qualifications
One year of client relationship building or sales experience. Knowledge of advanced or complex branch transactions, risk management and loss prevention. Experience with sourcing and prospecting for new clients. General understanding of bank operations, policies and procedures. Benefits
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during the first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit the Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classifications protected by law. Truist is a Drug Free Workplace.
EEO is the Law, E-Verify, IER, Right to Work.
#J-18808-Ljbffr