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Mercy Medical Center, Inc.

Patient Service Associate

Mercy Medical Center, Inc., Baltimore, Maryland, United States, 21276

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Summary Join Our Team at Mercy Medical Center – Now Hiring a Patient Service Associate in our Medi Spa!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Requirements

Education and Work Experience:

High School Diploma or GED

A minimum of one year experience is preferred as a Medical Assistant or EMT‑Paramedic

Age Specific Care Provided For:

Adolescents

Adults

Geriatrics

Knowledge, Skills and Abilities:

Microsoft Word, PowerPoint, Excel

Microsoft Outlook

Meditech (if applicable to position)

Epic (if applicable to position)

Performance Manager/NetLearning

Additional Skills:

Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

Must be able to read, write, and speak the English language in an understandable manner.

Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.

Must be able to follow written and oral instructions.

Other Requirements:

Adapt to the changing needs of the organization, its patients and the market.

Actively contribute to a positive congenial working environment.

Actively contribute to enhancing patient experience.

Benefits Benefits eligibility is based on your scheduled FTE status and job category.

Competitive health, prescription, vision, and dental benefits & wellness credit for eligible employees

403(b) retirement plan with generous company match and “catch‑up” provision

Paid Time Off (PTO) & company paid holidays

Tuition reimbursement

Mental health resources and other employee‑related wellness opportunities through our Employee Assistance Program

Employer‑paid short & long term disability benefits for eligible employees

Voluntary benefits

Discounts on auto & home insurance and Verizon plans

Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

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