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Hy-Vee, Inc.

Assistant Manager of Perishables

Hy-Vee, Inc., Washington, Iowa, United States, 52353

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Assistant Manager of Perishables At Hy‑Vee, our people are our strength. We promise “a helpful smile in every aisle.”

Job Description

Job Title:

Assistant Manager Store Operations; Assistant Manager Perishables; Assistant Manager Health Wellness Home

Department:

General

FLSA:

Exempt

General Function:

Supervises and coordinates the activities of employees. Ensures that customer’s needs are met.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager

Primary Duties And Responsibilities:

Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.

Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service.

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.

Smiles and greets customers in a friendly manner.

Makes an effort to learn customers’ names and to address them by name whenever possible.

Assists customers by:

Escorting them to the products they’re looking for

Securing products that are out of reach

Loading or unloading heavy items

Making note of and passing along customer suggestions or requests

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone promptly and provides friendly, helpful service.

Responsible for perpetuating the fundamental values of the Hy‑Vee culture.

Oversees proper training, handles employee issues, and coordinates disciplinary procedures when necessary.

Assists management in determining specific pricing and blends.

Determines location of ads and promotional displays, ensures product quality and quantities.

Ensures the store standards for customer service, employee relations, and overall departmental profitability are met.

Ensures compliance with store accounting procedures and reports potential problems.

Oversees building/ground maintenance and all store sanitation and cleanliness to ensure they meet with the store directors and company’s guidelines.

Uses and understands all hardware and software technology in the store.

Assists in forecasting and reviewing the store labor schedule with the store director’s guidelines.

Evaluates employee performance to recommend personnel actions.

Trains and enforces safety procedures to provide a safe and healthy work environment.

Works safely to prevent on‑the‑job injuries, fills out first report of injury, and assigns duties according to restrictions.

Directs the ordering of merchandise in their respective areas.

Coordinates compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.

Assists with replenishing shelf product, designs and constructs displays.

Confers with employees and assists in solving problems affecting job duties, productivity, and established policies and procedures.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and works expected number of hours.

Secondary Duties And Responsibilities:

Determines the motivational needs of employees and provides the appropriate environment.

Recruits and interviews job applicants to recommend or determine employment.

Stays current with market trends and information.

Provides continuous education for existing store employees regarding new and updated company policies.

Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.

Pursues retail educational opportunities and continuing education whenever possible.

Works with department heads and other designated personnel regarding schedules, labor issues, product purchasing, and merchandising.

Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel.

Handles cash registers.

Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities And Worker Characteristics:

Must have the ability to solve practical problems; interpret instructions.

Ability to do arithmetic calculations involving fractions, decimals, and percentages.

Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals.

Education And Experience:

High School or equivalent experience.

One year or more of retail experience including performing the duties of an Assistant Manager.

Supervisory Responsibilities (Direct Reports):

Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.

Assists with selecting new employees and acts on employee problems.

Has the authority to recommend and approve employee transfers, promotions, discipline, discharge, and salary adjustments.

Physical Requirements:

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed to dust, noise, and temperature extremes. Possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents.

Equipment Used To Perform Job:

Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, forklift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle.

Financial Responsibility:

Authorized to purchase merchandise and supplies and order repairs on equipment.

Contacts:

Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies.

Confidentiality:

Has access to confidential information, which may include pricing, sales reports, profit and loss reports, and wages.

Are you ready to smile? Apply today. Employment is contingent upon the successful completion of a pre‑employment drug screen.

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