Kroger Mountain View Foods
Job Description Overview
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Responsibilities
Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
Promote Corporate Brands to customers
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Assist with produce platters/trays preparation, inform customers of produce specials, recommend items to ensure customers receive the products they want and need
Adequately prepare, package, label and inventory merchandise; review/inspect products for quality and freshness; take appropriate action on items; label, stock and inventory department merchandise; report product ordering or shipping discrepancies to the department manager
Display a positive attitude; stay current with present, future, seasonal and special ads; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures; identify unsafe conditions; notify store management
Practice preventive maintenance by properly inspecting equipment; notify appropriate department or store manager of any items in need of repair; notify management of customer or employee accidents; report all safety risks or issues, and illegal activity including robbery, theft or fraud to store management
Ability to work cooperatively in high‑paced, sometimes stressful environment; manage conflict in a reasonable, nonconfrontational, cooperative manner; act with honesty and integrity regarding customer and business information; follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults; perform the essential functions with or without reasonable accommodation
Qualifications
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Current food handler permit once employed
Comparable Retail experience
Second language (speaking, reading and/or writing)
About Us Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we proudly serve customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family, we bring diverse teams together with one common purpose: To Feed the Human Spirit.
Benefits
Wide range of healthcare coverage, including comprehensive medical, dental, vision and prescription coverage
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service
Emotional and financial support with free counseling through the Employee Assistance Program and financial tools and coaching with Goldman Sachs Ayco
Valuable associate discounts on purchases, including food, travel, technology and more
Up to $21,000 in tuition reimbursement over your career
Vast potential for growth through industry‑leading training programs and diverse career pathways
#J-18808-Ljbffr
Responsibilities
Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
Promote Corporate Brands to customers
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Assist with produce platters/trays preparation, inform customers of produce specials, recommend items to ensure customers receive the products they want and need
Adequately prepare, package, label and inventory merchandise; review/inspect products for quality and freshness; take appropriate action on items; label, stock and inventory department merchandise; report product ordering or shipping discrepancies to the department manager
Display a positive attitude; stay current with present, future, seasonal and special ads; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures; identify unsafe conditions; notify store management
Practice preventive maintenance by properly inspecting equipment; notify appropriate department or store manager of any items in need of repair; notify management of customer or employee accidents; report all safety risks or issues, and illegal activity including robbery, theft or fraud to store management
Ability to work cooperatively in high‑paced, sometimes stressful environment; manage conflict in a reasonable, nonconfrontational, cooperative manner; act with honesty and integrity regarding customer and business information; follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults; perform the essential functions with or without reasonable accommodation
Qualifications
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Current food handler permit once employed
Comparable Retail experience
Second language (speaking, reading and/or writing)
About Us Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we proudly serve customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family, we bring diverse teams together with one common purpose: To Feed the Human Spirit.
Benefits
Wide range of healthcare coverage, including comprehensive medical, dental, vision and prescription coverage
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service
Emotional and financial support with free counseling through the Employee Assistance Program and financial tools and coaching with Goldman Sachs Ayco
Valuable associate discounts on purchases, including food, travel, technology and more
Up to $21,000 in tuition reimbursement over your career
Vast potential for growth through industry‑leading training programs and diverse career pathways
#J-18808-Ljbffr