Clearwave Fiber
Construction Maintenance Technician
Clearwave Fiber, Jacksonville, Florida, United States, 32290
Job Overview
Location:
Successful candidate will be located in one of our service areas in Georgia or Florida.
Construction Maintenance Technician responsible for splicing, maintaining, and repairing all underground cables used to deliver Telephone, CATV, and high‑speed Data services.
Candidate must be available for on‑call duty to investigate outages, coordinate with contractors for necessary repairs, and collect data for outage investigations.
Responsibilities
Splice, maintain, and repair copper, coaxial, and fiber cables from Central Office or Head End to the demarcation box located at the customer premises.
Assist in the testing of fiber, coaxial, and copper cables; use fault‑locating equipment to isolate the source of trouble or complaint, including forward and reverse testing of HFC plant.
Digs with a shovel to expose severed or damaged cable; may sketch the damaged cable to send to Engineering for replacement or cable upgrade.
Read and interpret OTDR and fiber‑optic power meters and coaxial (dB) power meters.
Read and interpret staking sheets and cable schematics to splice newly installed cable in pedestals and to terminate cable in cross connects; correctly mark cable pairs, use assigned cable counts and color code, run jumpers; may include bonding and grounding if needed.
Run pairs for service orders for Engineering and dispatch.
Assist in small cut‑overs for Engineering.
Verify information on repair orders and service orders; advise appropriate employees of any needed corrections or changes.
Install protector and demarcation device at customer premises, sometimes working in areas with limited space, using hand tools such as drills, screwdrivers, and punch tool.
Inspect and maintain vehicle in a clean, orderly, well‑stocked fashion daily; complete necessary paperwork for maintenance or repairs to vehicle.
Communicate with other departments and companies to repair inoperative or substandard cable transmissions.
Refer employee and customer complaints and problems to immediate supervisor or another member of the management team.
Provide training and assistance for new employees; participate in cross‑training.
Perform other related duties as assigned to ensure the effective operation of the department and the Company.
Requirements
High school diploma or equivalent.
Working knowledge of fiber‑optic technology.
Strong oral and written communication skills.
Willingness and ability to learn new concepts and effectively train others as needed.
Valid driver’s license with a clean and safe driving record.
Desired Qualifications
Basic electricity (AC/DC) theory.
Ability to read and interpret construction drawings.
Basic understanding of service order flow and process.
Understanding of REA and Company construction standards and specifications.
Benefits
Health & Wellness:
Comprehensive medical, dental, and vision coverage from day one; company contributions to HSA/HRA accounts and an FSA plan.
Work‑Life Balance:
Up to 20 days of paid time off in the first year.
Financial Security:
Competitive wage and benefit package; bonus plan; 401(k) matching with immediate vesting; company‑paid life insurance and voluntary options for dependents; company‑paid short‑term and long‑term disability plans.
Additional Perks
Tech Advantage:
Free Clearwave Fiber services if residing within service footprint.
Support & Assistance:
Employee Assistance Plan and 24/7 Health Advocate services at no cost.
Referral Rewards:
Employee Referral Program rewards.
Career Development:
Ongoing career development opportunities and recognition programs.
Additional Coverage:
Optional coverage: accident, critical illness, hospital indemnity, and legal plans.
Core Values
Purpose – We are about more than ourselves.
Ownership – We are owners.
Courage – We embrace challenge.
Resourcefulness – We find a way.
Simplicity – We focus on what matters.
About Us Clearwave Fiber, a leading provider of 100% Fiber‑Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting‑edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.
Pre‑hire Assurance Job offers are contingent upon successful background checks, drug screening, and reference checks. Once cleared, you can embark on a rewarding career journey with us.
Equal Opportunity Employer Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.
#J-18808-Ljbffr
Successful candidate will be located in one of our service areas in Georgia or Florida.
Construction Maintenance Technician responsible for splicing, maintaining, and repairing all underground cables used to deliver Telephone, CATV, and high‑speed Data services.
Candidate must be available for on‑call duty to investigate outages, coordinate with contractors for necessary repairs, and collect data for outage investigations.
Responsibilities
Splice, maintain, and repair copper, coaxial, and fiber cables from Central Office or Head End to the demarcation box located at the customer premises.
Assist in the testing of fiber, coaxial, and copper cables; use fault‑locating equipment to isolate the source of trouble or complaint, including forward and reverse testing of HFC plant.
Digs with a shovel to expose severed or damaged cable; may sketch the damaged cable to send to Engineering for replacement or cable upgrade.
Read and interpret OTDR and fiber‑optic power meters and coaxial (dB) power meters.
Read and interpret staking sheets and cable schematics to splice newly installed cable in pedestals and to terminate cable in cross connects; correctly mark cable pairs, use assigned cable counts and color code, run jumpers; may include bonding and grounding if needed.
Run pairs for service orders for Engineering and dispatch.
Assist in small cut‑overs for Engineering.
Verify information on repair orders and service orders; advise appropriate employees of any needed corrections or changes.
Install protector and demarcation device at customer premises, sometimes working in areas with limited space, using hand tools such as drills, screwdrivers, and punch tool.
Inspect and maintain vehicle in a clean, orderly, well‑stocked fashion daily; complete necessary paperwork for maintenance or repairs to vehicle.
Communicate with other departments and companies to repair inoperative or substandard cable transmissions.
Refer employee and customer complaints and problems to immediate supervisor or another member of the management team.
Provide training and assistance for new employees; participate in cross‑training.
Perform other related duties as assigned to ensure the effective operation of the department and the Company.
Requirements
High school diploma or equivalent.
Working knowledge of fiber‑optic technology.
Strong oral and written communication skills.
Willingness and ability to learn new concepts and effectively train others as needed.
Valid driver’s license with a clean and safe driving record.
Desired Qualifications
Basic electricity (AC/DC) theory.
Ability to read and interpret construction drawings.
Basic understanding of service order flow and process.
Understanding of REA and Company construction standards and specifications.
Benefits
Health & Wellness:
Comprehensive medical, dental, and vision coverage from day one; company contributions to HSA/HRA accounts and an FSA plan.
Work‑Life Balance:
Up to 20 days of paid time off in the first year.
Financial Security:
Competitive wage and benefit package; bonus plan; 401(k) matching with immediate vesting; company‑paid life insurance and voluntary options for dependents; company‑paid short‑term and long‑term disability plans.
Additional Perks
Tech Advantage:
Free Clearwave Fiber services if residing within service footprint.
Support & Assistance:
Employee Assistance Plan and 24/7 Health Advocate services at no cost.
Referral Rewards:
Employee Referral Program rewards.
Career Development:
Ongoing career development opportunities and recognition programs.
Additional Coverage:
Optional coverage: accident, critical illness, hospital indemnity, and legal plans.
Core Values
Purpose – We are about more than ourselves.
Ownership – We are owners.
Courage – We embrace challenge.
Resourcefulness – We find a way.
Simplicity – We focus on what matters.
About Us Clearwave Fiber, a leading provider of 100% Fiber‑Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting‑edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.
Pre‑hire Assurance Job offers are contingent upon successful background checks, drug screening, and reference checks. Once cleared, you can embark on a rewarding career journey with us.
Equal Opportunity Employer Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.
#J-18808-Ljbffr