Noor Staffing Group
We are seeking an HR Onsite Representative to support a large, fast‑paced call center operation on behalf of Noor Staffing Group. This role is highly visible and hands‑on, serving as the primary HR point of contact for a high‑volume hourly workforce. The ideal candidate is adaptable, people‑focused, and skilled in onboarding, employee support, and day‑to‑day HR coordination.
Key Responsibilities
Serve as the onsite HR contact for hourly based employees regarding onboarding, scheduling, attendance, payroll, and policy questions.
Participate and/or lead recruitment initiatives to ensure the call center is fully staffed at all times.
Make final hiring decisions in coordination with Program staff.
Conduct and coordinate onboarding sessions, ensuring completion of I‑9s, applicable background checks, new hire paperwork, and compliance documentation.
Maintain accurate employee rosters and communicate start dates, attendance, and status changes to corporate HR and recruiting teams.
Monitor timekeeping, verify hours, and assist in resolving payroll or timecard issues.
Track attendance and performance concerns; elevate to Program leadership for corrective action or coaching.
Partner with the client’s site management to address workforce needs, scheduling adjustments, and day‑to‑day operational concerns.
Support employee engagement efforts, retention check‑ins, and recognition activities.
Establish strong rapport and maintain effective communication with colleagues and stakeholders.
Maintain compliance with agency policies, client requirements, and all applicable employment laws.
Qualifications
Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
Minimum of 3 years of HR, recruiting, or administrative experience; prior staffing agency or call center experience strongly preferred.
Working knowledge of HR policies, onboarding, and employee relations.
Excellent communication, organization, and problem‑solving skills.
Skilled in both analytical and multifaceted administrative tasks.
Ability to handle confidential employee information with professionalism and discretion.
Proficiency with Microsoft Office and HRIS/timekeeping systems.
Proven skills in conflict resolution, enhancing collaboration and maintaining HR standards.
Experience with SCA wage compliance considered an asset.
Schedule
Onsite position – must be available at the client’s call center location during regular operating hours.
Flexibility to support multiple shifts, including evenings or weekends as needed.
#J-18808-Ljbffr
Key Responsibilities
Serve as the onsite HR contact for hourly based employees regarding onboarding, scheduling, attendance, payroll, and policy questions.
Participate and/or lead recruitment initiatives to ensure the call center is fully staffed at all times.
Make final hiring decisions in coordination with Program staff.
Conduct and coordinate onboarding sessions, ensuring completion of I‑9s, applicable background checks, new hire paperwork, and compliance documentation.
Maintain accurate employee rosters and communicate start dates, attendance, and status changes to corporate HR and recruiting teams.
Monitor timekeeping, verify hours, and assist in resolving payroll or timecard issues.
Track attendance and performance concerns; elevate to Program leadership for corrective action or coaching.
Partner with the client’s site management to address workforce needs, scheduling adjustments, and day‑to‑day operational concerns.
Support employee engagement efforts, retention check‑ins, and recognition activities.
Establish strong rapport and maintain effective communication with colleagues and stakeholders.
Maintain compliance with agency policies, client requirements, and all applicable employment laws.
Qualifications
Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
Minimum of 3 years of HR, recruiting, or administrative experience; prior staffing agency or call center experience strongly preferred.
Working knowledge of HR policies, onboarding, and employee relations.
Excellent communication, organization, and problem‑solving skills.
Skilled in both analytical and multifaceted administrative tasks.
Ability to handle confidential employee information with professionalism and discretion.
Proficiency with Microsoft Office and HRIS/timekeeping systems.
Proven skills in conflict resolution, enhancing collaboration and maintaining HR standards.
Experience with SCA wage compliance considered an asset.
Schedule
Onsite position – must be available at the client’s call center location during regular operating hours.
Flexibility to support multiple shifts, including evenings or weekends as needed.
#J-18808-Ljbffr