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Colorado Department of Revenue

CDOC - Technician IV - Office of the Inspector General (Colorado Springs)

Colorado Department of Revenue, Colorado Springs, Colorado, United States, 80509

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CDOC - Technician IV - Office of the Inspector General (Colorado Springs) Colorado Department of Corrections, Office of the Inspector General (OIG) – Background Investigations, PREA or Records Unit – seeks a Technician IV to provide comprehensive background investigative support and cross‑train on related duties. The role is based in Colorado Springs, CO, with potential work in Denver after onboarding.

Department Information The Office of the Inspector General supports state government and citizens by ensuring effective, efficient, and transparent delivery of services. Representatives in this office provide insight, oversight and help redesign delivery processes.

Who May Apply This position is open only to Colorado state residents.

Location Colorado Springs, CO; a future opportunity may exist in Denver post‑onboarding.

Description of Job Provide full‑cycle investigative services for the CDOC, including research, analysis, database management, background integrity interviews, and quality assurance of investigative work.

Job Duties

Conduct comprehensive pre‑employment investigations following Colorado Revised Statute (C.R.S.) 17‑1‑103.8(2)(e).

Review and analyze legal documents and reports to determine applicant eligibility.

Perform preliminary background searches to identify ineligible individuals.

Research and interpret criminal court, district attorney, and police reports.

Analyze criminal charges, behaviors, and employment history for compliance with CDOC standards.

Query databases such as the Colorado Bureau of Investigations and the National Crime Information System for criminal history.

Conduct background integrity interviews to detect deception or undisclosed criminal conduct.

Manage database tracking systems for pre‑employment actions and maintain data accuracy.

Assist with other duties as assigned.

Minimum Qualifications Four (4) years of technical experience, including two (2) years of searching, querying, and modifying complex computer databases under confidentiality and providing outstanding customer service.

Technical work involves specialized techniques applied to achieve professional tasks requiring deep field knowledge.

Substitution Relevant college, university, or non‑correspondence coursework in criminal justice, criminology, business, psychology, sociology, or social sciences may substitute experience one‑to‑one. An unofficial transcript confirming enrollment and degree must accompany the application.

Required Competencies

Superior customer service

Excellent oral and written communication

Strong organizational and computer skills

Exceptional interpersonal and conflict‑resolution skills

Strong analytical skills and continuous improvement mindset

Emotional resilience and stress tolerance in high‑stakes situations

English reading and speaking proficiency

Ability to produce accessible, plain‑language documents

Preferred Qualifications

Experience with the State of Colorado’s technical systems

NCIC/CCIC database knowledge

Pre‑employment integrity interview experience

Legal research and analysis of statutes

Expertise in interpreting complex rules and regulations

Conditions of Employment

21+ years, valid Colorado driver’s license, high school diploma or GED

Must have no felony convictions and meet specific statutes regarding sexual offense history

Eligibility to work in the United States with e‑Verify; no visa sponsorship

Must complete the six‑week CDOC Basic Training (defensive tactics, reading, competency assessments)

Physical fitness to perform defensive tactics; ability to lift, kick, restrain, and use defensive tools

Exposure to Oleoresin Capsicum during training and duty

Valid hearing and vision for safety operations

Willingness to travel and work rotating shifts, including nights and weekends

Tuberculosis screening required; drug testing required (including ongoing screening)

Assessment Process Applicants are evaluated against Minimum Qualifications. Qualified candidates enter a comparative analysis that may include screening, eSkills, oral and written assessments, or subject‑matter expert interviews. AI tools are prohibited and may disqualify applicants.

Appeal Rights Eliminated candidates may file an appeal with the State Personnel Board or review with the State Personnel Director within ten days of notice.

Equal Employment Opportunity Statement The State of Colorado is an equal‑opportunity employer – the agency does not discriminate on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, or protected status, and encourages applicants from all identities and backgrounds to apply.

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