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Wonder

Bench Assistant Operations Leader (Night Shift)

Wonder, New York, New York, us, 10261

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Bench Assistant Operations Leader (Night Shift) Join to apply for the

Bench Assistant Operations Leader (Night Shift)

role at

Wonder

Base pay range $66,500.00/yr - $76,500.00/yr

About Wonder Everything’s on the menu at Wonder. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award‑winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. Our diners can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. All food is made to order at our brick‑and‑mortar locations across the East Coast, and delivered fast and free. We’re expanding, with new locations opening every week.

About the Role As the Assistant Operations Leader in a Wonder restaurant, you will support the General Manager in day‑to‑day operations to ensure smooth functioning and success of the restaurant. You will work closely with the GM and team members to create a positive work environment, prioritize food safety and team safety, and deliver exceptional customer service.

Responsibilities

Assist the Senior Operations Leader in developing, engaging, inspiring, and motivating staff.

Recruit and train top talent for the restaurant.

Aid in achieving operational goals and budget targets.

Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.

Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.

Drive restaurant sales and service efficiency by resolving operational obstacles.

Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines.

Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines.

Food Safety & Team Member Safety

Maintain consistent adherence to food safety and security standards.

Customer Service

Ensure all team members deliver excellent customer service.

The Experience You Have

At least two years of restaurant supervisor or management experience in a high‑volume QSR or full‑service restaurant.

Demonstrated ability to manage and develop teams of 15 + members.

Ability to lead and motivate a team in a fast‑paced environment.

Attention to detail and a strong drive for efficiency and accuracy.

Professionalism and adherence to policies and procedures.

Effective verbal and written communication skills.

Strong team player.

Requirements

Must be 21 years old and legally authorized to work in the United States.

Must be able to lift 50 pounds.

Must be able to stand for a full shift while working.

Must have availability to work evenings, overnights, and weekends.

Must have a current Food Handlers Certification.

Role Details

Salary Range: $66,500–$76,500 per year.

Location: Home location to be determined upon assignment, within 40 miles from New York, NY.

Bench Position Acknowledgment By applying for a Bench position, you acknowledge and agree that this role requires flexibility to work across multiple locations within a designated region. As a Bench employee, you will provide operational support to various stores within the region until a home location is assigned to you. Upon successful completion of the Manager in Training (MIT) program, you will be assigned to either a temporary or permanent location, as determined by the Company and based on business needs.

Benefits

Medical, Dental, and Vision Insurance

100 % employer‑paid Life Insurance

401(k) Retirement Plan with employer match for HSA

Learning and Development opportunities to advance your career

Employee Stock

Employee Discount

Additional Qualifications (AEDT)

The candidate’s ability to perform the tasks in the available job role.

The candidate’s self‑rated skill proficiency.

The candidate’s fit for this job posting.

EEO Statement At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.

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