Jefferson City Medical Group
Patient Service Representative - Plastic Surgery & Med Spa
Jefferson City Medical Group, Jefferson City, Missouri, United States, 65109
Patient Service Representative - Plastic Surgery & Med Spa
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Patient Service Representative - Plastic Surgery & Med Spa
role at
Jefferson City Medical Group .
Pay Range Base pay: $15.00/hr - $19.00/hr (actual pay based on skills and experience).
Responsibilities
Demonstrates knowledge and ability to check patients in and out for their clinic visit.
Maintains patient demographics and insurance records.
Demonstrates knowledge of basic insurance and billing procedures.
Performs routine duties associated with patient scheduling, payments and co‑payments.
Performs secretarial duties in a timely and efficient manner.
Ensures customer‑friendly telephone communication.
Provides appropriate safety and infection control measures.
Core Competencies
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and/or improve professional competence.
Maintains high work‑ethic standards.
Provides quality customer service to staff, patients and visitors at all times.
Minimum Qualifications
High school diploma or GED.
Minimum of one year experience in a customer‑service setting, preferably six months receptionist experience in a healthcare setting.
Experience with office equipment.
Articulate, computer skills required, good telephone communication skills.
Work Environment Works in a heated and air‑conditioned area consistent with a normal office environment.
Benefits
Health insurance and employer‑paid short‑ and long‑term disability.
Generous PTO policy, beginning at 148 hours annually.
56 hours paid holiday leave.
Employer retirement plan (401k) with employer match.
Tuition reimbursement and other professional advancement opportunities, including a medical assistant training program.
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Patient Service Representative - Plastic Surgery & Med Spa
role at
Jefferson City Medical Group .
Pay Range Base pay: $15.00/hr - $19.00/hr (actual pay based on skills and experience).
Responsibilities
Demonstrates knowledge and ability to check patients in and out for their clinic visit.
Maintains patient demographics and insurance records.
Demonstrates knowledge of basic insurance and billing procedures.
Performs routine duties associated with patient scheduling, payments and co‑payments.
Performs secretarial duties in a timely and efficient manner.
Ensures customer‑friendly telephone communication.
Provides appropriate safety and infection control measures.
Core Competencies
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and/or improve professional competence.
Maintains high work‑ethic standards.
Provides quality customer service to staff, patients and visitors at all times.
Minimum Qualifications
High school diploma or GED.
Minimum of one year experience in a customer‑service setting, preferably six months receptionist experience in a healthcare setting.
Experience with office equipment.
Articulate, computer skills required, good telephone communication skills.
Work Environment Works in a heated and air‑conditioned area consistent with a normal office environment.
Benefits
Health insurance and employer‑paid short‑ and long‑term disability.
Generous PTO policy, beginning at 148 hours annually.
56 hours paid holiday leave.
Employer retirement plan (401k) with employer match.
Tuition reimbursement and other professional advancement opportunities, including a medical assistant training program.
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