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The Walt Disney Company

Bell Services Support - Full-Time, $25.44/hour

The Walt Disney Company, Kapolei, Hawaii, us, 96709

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Bell Services Support - Full-Time, $25.44/hour Join to apply for the Bell Services Support - Full-Time, $25.44/hour role at The Walt Disney Company.

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service.

Responsibilities

Greet Guests with a positive, friendly and helpful attitude.

Transport guest luggage including but not limited to/from vehicles/storage room.

Care for and store Guest property.

Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area.

Work with mobile applications (HotSOS).

Basic Qualifications

Ability to handle difficult/sensitive situations independently while effectively communicating with your team.

Excellent communication and listening skills.

Enjoys working with people and possesses a friendly and outgoing personality.

Must have enthusiasm and possess excellent guest service skills.

Flexible and adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off).

Maintains a clean and polished appearance.

Committed to safety.

Enjoys engaging with Guests and fellow Cast Members.

Enthusiastic about interacting and helping Guests.

Receptive to special requests and proactive in anticipating guests' needs.

Maintains confidentiality.

Able to complete tasks independently.

Willing to follow instruction and take direction.

Committed and reliable (arrive and be on time for scheduled shift).

Supportive of other Cast Members working on the team.

Detail-oriented and able to multitask.

Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management).

Self‑directed (can complete tasks with minimal follow‑up/supervision).

Preferred Qualifications

Knowledge of Hawaiian or Japanese language preferred.

Schedule Availability Full-Time – Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.

Submitting Your Application After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

Keyword: AULANI CASTING

The pay rate for this role in Hawaii is $25.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Location: Honolulu, HI

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