Domino's
Customer Service Rep (03873) - 130 Scenic Gulf Dr
Domino's, Miramar Beach, Florida, United States, 32550
Customer Service Rep (03873) - 130 Scenic Gulf Dr
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Want to learn how to make pizzas and have a fun time while doing so? Join our team!!
Job Description We are searching for qualified customer service reps with personality and people skills. We grow fast and offer opportunities for advancement, from customer service to management or franchise ownership.
ADVANCEMENT Many of our team members began as delivery drivers and have progressed to franchise ownership, general management, and corporate operations.
DIVERSITY Our mission is to recognize and utilize the unique talents of all individuals.
Summary Statement Being the best pizza delivery company requires exceptional team members working together. Domino's Pizza puts people first.
Job Requirements You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training Orientation and training are provided on the job.
Communication Skills
Comprehend and give correct written instructions.
Communicate verbally with customers and co‑workers to process orders both over the phone and in person.
Essential Functions/Skills
Perform basic arithmetic accurately and quickly.
Make correct monetary change.
Use verbal, writing, and telephone skills to take and process orders. Exhibit motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Enter orders using a computer keyboard or touch screen.
Work Conditions Exposure To
Weather conditions when removing trash and performing outside tasks.
In-store temperatures ranging from 36°F in coolers to 90°F+ in work areas.
Sudden temperature changes in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from ovens up to 500°F or higher.
Sharp edges and moving mechanical parts.
Sensing
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Physical Requirements Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.
Walking For short distances for short durations.
Sitting Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’.
Cases are usually lifted from floor and stacked onto shelves up to 72” high.
Carrying
Large cans, weighing 3 pounds 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24” – 30” and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids Team members may be required to utilize pens/pencils, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.
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Get AI-powered advice on this job and more exclusive features.
Want to learn how to make pizzas and have a fun time while doing so? Join our team!!
Job Description We are searching for qualified customer service reps with personality and people skills. We grow fast and offer opportunities for advancement, from customer service to management or franchise ownership.
ADVANCEMENT Many of our team members began as delivery drivers and have progressed to franchise ownership, general management, and corporate operations.
DIVERSITY Our mission is to recognize and utilize the unique talents of all individuals.
Summary Statement Being the best pizza delivery company requires exceptional team members working together. Domino's Pizza puts people first.
Job Requirements You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training Orientation and training are provided on the job.
Communication Skills
Comprehend and give correct written instructions.
Communicate verbally with customers and co‑workers to process orders both over the phone and in person.
Essential Functions/Skills
Perform basic arithmetic accurately and quickly.
Make correct monetary change.
Use verbal, writing, and telephone skills to take and process orders. Exhibit motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Enter orders using a computer keyboard or touch screen.
Work Conditions Exposure To
Weather conditions when removing trash and performing outside tasks.
In-store temperatures ranging from 36°F in coolers to 90°F+ in work areas.
Sudden temperature changes in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from ovens up to 500°F or higher.
Sharp edges and moving mechanical parts.
Sensing
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Physical Requirements Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.
Walking For short distances for short durations.
Sitting Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’.
Cases are usually lifted from floor and stacked onto shelves up to 72” high.
Carrying
Large cans, weighing 3 pounds 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24” – 30” and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids Team members may be required to utilize pens/pencils, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.
#J-18808-Ljbffr