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Colorado

CDOC - Technician IV - Office of the Inspector General (Colorado Springs)

Colorado, Colorado Springs, Colorado, United States, 80509

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About the Role If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

Benefits

Distinctive career advancement opportunities throughout the state system

Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined

Contribution Plan plus 401K and 457 plans. Member Contribution Rates. Correctional Officers I-IV qualify as Safety Officers and are eligible for increased PERA benefits

Medical and dental health plans

Short and long term disability coverage

Paid life insurance

11 paid holidays per year plus vacation and sick leave

Wellness program, tuition reimbursement, training opportunities and more

Visit State of Colorado Employee Benefits for more information

Who May Apply This position is open only to Colorado state residents.

Location Colorado Springs, CO (There may be an opportunity to work in Denver after completing onboarding). This posting may be used to fill future vacancies at this location. This position is in the Colorado Department of Corrections (CDOC) Office of the Inspector General (OIG), and will be part of the Background Investigations, PREA or Records Unit and cross-trained on other duties as assigned.

Job Duties

Conduct a comprehensive pre-employment investigation for the CDOC pursuant to Colorado Revised Statute (C.R.S.) 17-1-103.8(2)(e)

Review and analyze all legal documents obtained through research and reports in order to determine if applicant is eligible to continue in the employment process

Conduct preliminary background search to identify individuals that are not eligible for employment based on criminal history and/or behavior which would prelude an individual from employment

Research and interpret legal documentation from the civil and criminal courts, District Attorneys' offices and police reports relating to criminal history and/or behaviors of prospective applicants and the nature of such charges

Research and analyze criminal charges, behaviors, and employment history of applicants in order to determine compliance with CDOC standards

Query confidential data from the Colorado Bureau of Investigations, National Crime Information System and other criminal justice databases; analyze and interpret criminal history; research and obtain final dispositions of charges and other legal documentation

Conduct background integrity interviews to detect criminal conduct, behaviors and deception based on interview techniques

Manipulate various database tracking systems for pre-employment actions; manager data from supplemental applications and monitor data accuracy

Other duties as assigned

Minimum Qualifications Four (4) years of technical experience which must include two (2) years of experience in searching, querying, and modifying extensive and complex computer databases to obtain and analyze specific information; working in an environment requiring significant levels of confidentiality; and providing exceptional customer service working with diverse populations and intense subject matter. Any experience less than full time will be prorated. (This experience must be clearly described in your own word, within the work experience of your application to meet this requirement.)

Substitution College, university or non-correspondence school course work in criminal justice, criminology, business, psychology, sociology, or a social sciences related field may substitute for the experience on a year-for-year basis. A copy of your unofficial college transcript with your name, institution name, degree and date conferred must be attached to your application to verify your education.

Required Competencies

Superior customer service

Excellent oral and written communication skills

Strong organizational skills

Strong computer skills

Exceptional interpersonal skills

Strong analytical skill and ability to readily recognize system processes, identify areas for improvement, and implement solutions

Exceptional conflict resolution and negotiation skills

Self-control, a strong sense of ability to work in stressful, potentially violent situations

Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift

Tolerance to stress, confinement, and high-stakes interaction

Ability to read and comprehend the English language

Ability to effectively communicate fluently in English both verbally and in writing

Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind

Preferred Qualifications

Relevant technical experience with the State of Colorado

Experience with NCIC/ CCIC databases interpreting computerized investigatory tools

Experience and/or strong knowledge of conducting pre-employment integrity interviews

Experience performing legal research and analyzing legal documents

Experience interpreting complex rules and regulations

Experience analyzing and interpreting state and federal statutes

Assessment Process Your application will be reviewed to determine if you meet the minimum qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Important Information Use of artificial intelligence (AI) tools, including language models, to create, write, or alter any portion of responses throughout any step of the assessment process may result in the disqualification of an applicant.

Equal Opportunity The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

Commitment to Inclusion The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Kristen Lange, at doc_employeerelations@state.co.us or call 719-728-0270.

Facilities All Department of Corrections facilities and buildings are tobacco free. We strongly encourage protected classes to apply.

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