Kontoor Brands, Inc.
FT Retail Floor Supervisor - Lee Wrangler Outlet
Kontoor Brands, Inc., Tucson, Arizona, United States, 85718
FT Retail Floor Supervisor - Lee Wrangler Outlet
3 days ago Be among the first 25 applicants
Who We Are Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose‑led organization focused on leveraging its global platform, strategic sourcing model and best‑in‑class supply chain to drive brand growth and deliver long‑term value for its stakeholders.
Position Summary The Supervisor supports the store with the execution of the daily business, customer engagement, store operations, talent supervision, and merchandising standards in the store. The Supervisor is a member of the store leadership team whose key role is the supervision of store staff and ensuring the highest level of customer engagement and sales results are achieved. They rely on instructions and pre‑established guidelines from the Store Manager to perform the functions of their job. They support the leadership team in fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. They provide sales‑related feedback and coaches to the daily performance of associates. This position is a key‑carrying position and may assume responsibility for the store in the absence of another manager. This position includes some opening and closing duties as determined by the needs of the business.
Key Responsibilities Sales and Supervision
Assists in maximizing store sales and achieving store sales goals.
Monitors sales progress and results against key targets.
Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement.
Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager/Assistant Store Manager.
Brand Experience / Customer Service
Ensures excellence in customer service in the store by modeling brand‑specific service standards, as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly.
Ensures that store team is engaging with each customer to create an authentic brand experience.
Leads and inspires customer‑centric culture by providing direct feedback and supervision of the associates in the in‑store experience.
Coaching Team
Provides coaching to the store team in the core areas of customer engagement and sales results.
Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success.
Operations, Loss Prevention, and Safety: Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager.
Delegates tasks to associates as needed to maintain operational excellence.
Reacts quickly to all customer and associate injuries and partners with Store Manager and Human Resources.
Visual Merchandising
Ensures visual merchandising standards for the store are maintained.
Human Resource Management: Regularly communicates any associate concerns directly to the Store Manager.
Supports the Open‑Door Policy.
Store Culture
Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
Continuously looks for ways to have the store be sustainable and recognizes the impact the store has on the environment.
Embeds company purpose, mission, and values into team.
Ensures each associate understands their impact in achieving Kontoor Brands’ strategic priorities.
Creates a highly engaged, performance‑driven culture.
Job Requirements
Minimum of two years of retail sales experience preferred.
Must be 18 years of age or older.
Excellent communication and time‑management skills.
Proven ability to multi‑task.
Maintain a positive attitude and focus on customer satisfaction in a fast‑paced environment.
Results‑oriented problem solver with an analytical mindset.
Proficient computer skills preferred.
Open availability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
Essential Functions
Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
Ability to stand during scheduled shifts for up to 8 hours.
Walking and moving to assist customers, retrieve merchandise and recover the store.
Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
Ability to push/pull full racks of merchandise for restocking the store.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
Vision to accurately read labels, assist customers, and tasks that require attention to detail.
Ability to use fine manipulation, and grasp with hands to sort and organize clothing, e.g., place on hangers, folding, organize in color/size order.
Pay and Benefits
Compensation Range: $15.00-$18.00 / hour in all states except New York and Colorado, the compensation range is $17-$20/hour.
401(k) with company matching
Health insurance
Flexible spending account
Dental insurance
Vision insurance
Family planning
Mental health benefits
Employee assistance program
Life and AD&D insurance
Employee discounts
Flexible schedule
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability
Why Kontoor Brands? At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement. We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high‑performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Retail Apparel and Fashion
#J-18808-Ljbffr
Who We Are Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose‑led organization focused on leveraging its global platform, strategic sourcing model and best‑in‑class supply chain to drive brand growth and deliver long‑term value for its stakeholders.
Position Summary The Supervisor supports the store with the execution of the daily business, customer engagement, store operations, talent supervision, and merchandising standards in the store. The Supervisor is a member of the store leadership team whose key role is the supervision of store staff and ensuring the highest level of customer engagement and sales results are achieved. They rely on instructions and pre‑established guidelines from the Store Manager to perform the functions of their job. They support the leadership team in fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. They provide sales‑related feedback and coaches to the daily performance of associates. This position is a key‑carrying position and may assume responsibility for the store in the absence of another manager. This position includes some opening and closing duties as determined by the needs of the business.
Key Responsibilities Sales and Supervision
Assists in maximizing store sales and achieving store sales goals.
Monitors sales progress and results against key targets.
Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement.
Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager/Assistant Store Manager.
Brand Experience / Customer Service
Ensures excellence in customer service in the store by modeling brand‑specific service standards, as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly.
Ensures that store team is engaging with each customer to create an authentic brand experience.
Leads and inspires customer‑centric culture by providing direct feedback and supervision of the associates in the in‑store experience.
Coaching Team
Provides coaching to the store team in the core areas of customer engagement and sales results.
Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success.
Operations, Loss Prevention, and Safety: Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager.
Delegates tasks to associates as needed to maintain operational excellence.
Reacts quickly to all customer and associate injuries and partners with Store Manager and Human Resources.
Visual Merchandising
Ensures visual merchandising standards for the store are maintained.
Human Resource Management: Regularly communicates any associate concerns directly to the Store Manager.
Supports the Open‑Door Policy.
Store Culture
Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
Continuously looks for ways to have the store be sustainable and recognizes the impact the store has on the environment.
Embeds company purpose, mission, and values into team.
Ensures each associate understands their impact in achieving Kontoor Brands’ strategic priorities.
Creates a highly engaged, performance‑driven culture.
Job Requirements
Minimum of two years of retail sales experience preferred.
Must be 18 years of age or older.
Excellent communication and time‑management skills.
Proven ability to multi‑task.
Maintain a positive attitude and focus on customer satisfaction in a fast‑paced environment.
Results‑oriented problem solver with an analytical mindset.
Proficient computer skills preferred.
Open availability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
Essential Functions
Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
Ability to stand during scheduled shifts for up to 8 hours.
Walking and moving to assist customers, retrieve merchandise and recover the store.
Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
Ability to push/pull full racks of merchandise for restocking the store.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
Vision to accurately read labels, assist customers, and tasks that require attention to detail.
Ability to use fine manipulation, and grasp with hands to sort and organize clothing, e.g., place on hangers, folding, organize in color/size order.
Pay and Benefits
Compensation Range: $15.00-$18.00 / hour in all states except New York and Colorado, the compensation range is $17-$20/hour.
401(k) with company matching
Health insurance
Flexible spending account
Dental insurance
Vision insurance
Family planning
Mental health benefits
Employee assistance program
Life and AD&D insurance
Employee discounts
Flexible schedule
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability
Why Kontoor Brands? At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement. We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high‑performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Retail Apparel and Fashion
#J-18808-Ljbffr