Serenity Healthcare
Ready to Make an Impact in Healthcare? Join Serenity.
Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people‑first approach.
No Healthcare Experience? No Problem. We're not looking for medical backgrounds — we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast‑paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive — we'll train you on the rest.
The Role: Call Center Representative | Provo, UT As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow‑up, you'll gently guide them toward booking their first appointment—turning leads into lasting patient relationships.
What You’ll Be Doing:
Gently guide hesitant patients to book their first appointment with care & empathy
Convert new leads into patients with confident, results‑driven follow‑up
Schedule, adjust, and cancel appointments with accuracy
Act as a liaison between established patients and their provider
Work with other healthcare professionals to ensure seamless patient care
Provide information about healthcare services, procedures, and policies
Handle patient concerns, complaints, and questions promptly and professionally
Follow protocols for managing patient inquiries and issues
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No Healthcare Experience? No Problem. We're not looking for medical backgrounds — we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast‑paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive — we'll train you on the rest.
The Role: Call Center Representative | Provo, UT As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow‑up, you'll gently guide them toward booking their first appointment—turning leads into lasting patient relationships.
What You’ll Be Doing:
Gently guide hesitant patients to book their first appointment with care & empathy
Convert new leads into patients with confident, results‑driven follow‑up
Schedule, adjust, and cancel appointments with accuracy
Act as a liaison between established patients and their provider
Work with other healthcare professionals to ensure seamless patient care
Provide information about healthcare services, procedures, and policies
Handle patient concerns, complaints, and questions promptly and professionally
Follow protocols for managing patient inquiries and issues
#J-18808-Ljbffr