The City University of New York
CUNY Office Assistant, Level 1 (Provisional) - Human Resources (Multiple Positio
The City University of New York, New York, New York, us, 10261
CUNY Office Assistant, Level 1 (Provisional) – Human Resources (Multiple Positions)
Join to apply for the CUNY Office Assistant, Level 1 (Provisional) – Human Resources (Multiple Positions) role at The City University of New York.
GENERAL DUTIES Documentation and Information
Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
Proofreads typed material for accuracy, correcting errors as necessary.
Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
Creates filing systems.
Maintains departmental records; keeps separate confidential records when instructed.
Retrieves and formats computerized data.
With proper training, may take dictation and transcribe notes (written or recorded).
Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
Provides information, as directed, to faculty, students, employees, and the general public.
Responds to routine inquiries regarding departmental affairs.
Answers telephone calls; screens incoming calls and forwards or refers calls; assists in maintaining up-to-date mailing and telephone directories.
Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and the general public to proper areas or persons.
Furnishes information on the department’s rules and regulations, when authorized.
Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.).
Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
Assists in training new employees in various office duties/use of office machines.
Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
Prepares routine reports, including drafts, using information received from various sources.
Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
Processes purchase orders and supply orders; verifies deliveries.
Verifies inventory and supplies reports on request.
Completes Time & Leave calculations and keeps up-to-date records.
Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
Prepares the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
Assists in preparing and distributing materials such as recruitment documents.
Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
May serve on committees when authorized.
Assignment Level 4 Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Performance at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.
May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part‑time office support staff.
Initiates administrative procedures on behalf of the department.
Administers a specialized area, requiring unique training and/or experience within a large office.
Interviews and recommends full and part‑time office support staff, including College Assistants and CUNY Office Assistants in Level 1.
Prepares and compiles complex reports, including simple research and analysis.
With approval, makes improvements to department forms.
Develops record‑keeping systems.
Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
PAY STEPS Levels 1, 2 and 3 are contractual pay steps based on length of employment. Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3. However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.
CONTRACT TITLE CUNY Office Assistant
FLSA Non-exempt
CAMPUS SPECIFIC INFORMATION Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre‑college programs. In 2023, LaGuardia served approximately 24,000 students. More than one‑third of LaGuardia’s degree‑seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first‑generation college students. Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty‑six percent of associate degree students are Hispanic. Upon graduation most students transfer to four‑year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low‑income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.
RESPONSIBILITIES
Answer inquiries from employees and external customers.
Handle confidential documentation and ensure compliance with HR policies.
Perform clerical and administrative functions as part of the recruitment process including scheduling interviews and maintaining internal database.
Prepare and review documents for new hires to ensure a smooth onboarding process.
Assist with timekeeping and process all actions to payroll; review and update employee’s time and leave balances.
Enter and update entries in CUNYFirst database and timekeeping software.
MINIMUM QUALIFICATIONS
Proof of meeting requirements 1–4 is needed before the close of a Civil Service Examination filing period. Candidates may be asked to provide proof of meeting these requirements at any time between application and the close of the filing period.
A four‑year high school diploma or its educational equivalent.
Two (2) years of experience performing general office work, which may be met by:
Two (2) years of satisfactory, full‑time experience performing general office work; or
One (1) year of satisfactory, full‑time experience performing general office work and 30 semester credits from an accredited college or university; or
An associate’s degree or 60 college credits from an accredited college or university.
Passage of a qualifying Work Experience Test.
English language proficiency: all candidates must be able to speak, read, write, and comprehend English. Proficiency will be evaluated at the time of interview.
OTHER QUALIFICATIONS – PREFERRED
Knowledge of CUNYfirst and Microsoft Office.
Exceptional customer service and communication skills.
Detail oriented and comfortable working in a fast‑pace office environment.
Professional phone manner and strong work ethic.
Superior organizational skills and dedication to completing projects in a timely manner.
COMPENSATION New Hire: $36,700 (15% salary suppression for first 24 months). Incumbent: $41,472.
BENEFITS Comprehensive benefits package, including pension and Tax‑Deferred Savings Plans. Part‑time employees meet weekly or semester work hour criteria for health benefits. Health benefits extend to retirees meeting eligibility criteria.
HOW TO APPLY To apply, go to www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select “Apply Now” and provide the requested information.
CLOSING DATE January 19th, 2026
EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
LOCATION LaGuardia Community College
JOB ID 31599
#J-18808-Ljbffr
GENERAL DUTIES Documentation and Information
Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
Proofreads typed material for accuracy, correcting errors as necessary.
Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
Creates filing systems.
Maintains departmental records; keeps separate confidential records when instructed.
Retrieves and formats computerized data.
With proper training, may take dictation and transcribe notes (written or recorded).
Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
Provides information, as directed, to faculty, students, employees, and the general public.
Responds to routine inquiries regarding departmental affairs.
Answers telephone calls; screens incoming calls and forwards or refers calls; assists in maintaining up-to-date mailing and telephone directories.
Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and the general public to proper areas or persons.
Furnishes information on the department’s rules and regulations, when authorized.
Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.).
Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
Assists in training new employees in various office duties/use of office machines.
Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
Prepares routine reports, including drafts, using information received from various sources.
Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
Processes purchase orders and supply orders; verifies deliveries.
Verifies inventory and supplies reports on request.
Completes Time & Leave calculations and keeps up-to-date records.
Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
Prepares the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
Assists in preparing and distributing materials such as recruitment documents.
Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
May serve on committees when authorized.
Assignment Level 4 Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Performance at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.
May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part‑time office support staff.
Initiates administrative procedures on behalf of the department.
Administers a specialized area, requiring unique training and/or experience within a large office.
Interviews and recommends full and part‑time office support staff, including College Assistants and CUNY Office Assistants in Level 1.
Prepares and compiles complex reports, including simple research and analysis.
With approval, makes improvements to department forms.
Develops record‑keeping systems.
Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
PAY STEPS Levels 1, 2 and 3 are contractual pay steps based on length of employment. Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3. However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.
CONTRACT TITLE CUNY Office Assistant
FLSA Non-exempt
CAMPUS SPECIFIC INFORMATION Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre‑college programs. In 2023, LaGuardia served approximately 24,000 students. More than one‑third of LaGuardia’s degree‑seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first‑generation college students. Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty‑six percent of associate degree students are Hispanic. Upon graduation most students transfer to four‑year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low‑income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.
RESPONSIBILITIES
Answer inquiries from employees and external customers.
Handle confidential documentation and ensure compliance with HR policies.
Perform clerical and administrative functions as part of the recruitment process including scheduling interviews and maintaining internal database.
Prepare and review documents for new hires to ensure a smooth onboarding process.
Assist with timekeeping and process all actions to payroll; review and update employee’s time and leave balances.
Enter and update entries in CUNYFirst database and timekeeping software.
MINIMUM QUALIFICATIONS
Proof of meeting requirements 1–4 is needed before the close of a Civil Service Examination filing period. Candidates may be asked to provide proof of meeting these requirements at any time between application and the close of the filing period.
A four‑year high school diploma or its educational equivalent.
Two (2) years of experience performing general office work, which may be met by:
Two (2) years of satisfactory, full‑time experience performing general office work; or
One (1) year of satisfactory, full‑time experience performing general office work and 30 semester credits from an accredited college or university; or
An associate’s degree or 60 college credits from an accredited college or university.
Passage of a qualifying Work Experience Test.
English language proficiency: all candidates must be able to speak, read, write, and comprehend English. Proficiency will be evaluated at the time of interview.
OTHER QUALIFICATIONS – PREFERRED
Knowledge of CUNYfirst and Microsoft Office.
Exceptional customer service and communication skills.
Detail oriented and comfortable working in a fast‑pace office environment.
Professional phone manner and strong work ethic.
Superior organizational skills and dedication to completing projects in a timely manner.
COMPENSATION New Hire: $36,700 (15% salary suppression for first 24 months). Incumbent: $41,472.
BENEFITS Comprehensive benefits package, including pension and Tax‑Deferred Savings Plans. Part‑time employees meet weekly or semester work hour criteria for health benefits. Health benefits extend to retirees meeting eligibility criteria.
HOW TO APPLY To apply, go to www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select “Apply Now” and provide the requested information.
CLOSING DATE January 19th, 2026
EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
LOCATION LaGuardia Community College
JOB ID 31599
#J-18808-Ljbffr