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Seacoast Bank

Temporary Position: Travel Teller

Seacoast Bank, Ocala, Florida, United States, 34470

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This is a TEMPORARY Position.

This temporary role will begin on February 23, 2026.

JOB SUMMARY:

This temporary position processes customer transactions for a variety of routine to more complex financial transactions including but not limited to check cashing, account withdrawals and deposits. Responsible to balance cash drawers, assist customers with product line information and provide a quality customer experience. Identifies and refers sales opportunities to appropriate bank personnel to meet individual and department goals in order to support the organization’s goals & values. Consistently gains the confidence and trust of others through honesty, integrity, and authenticity.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Relationship Building

Exhibit consistent relationship building including, but not limited to:

Prepare for various customer interactions

Build rapport

Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers

Match customer needs to Seacoast Bank products and services

Confidently and proficiently explain Seacoast Bank products and services to customers

Proven ability to create and enhance relationships based on customer needs

Ask for referrals from new and existing customers

Exhibit good listening skills and speak clearly and persuasively in positive or negative situations

Respond promptly to customer needs and requests for service

Quickly seek out appropriate people in more complex financial matters

Able to balance business needs with customer requests while managing potential risk to bank

Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation

Participate in community, charitable or civic events

Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization

Develop an introductory understanding of consumer deposit and lending products and processes

Develop proficiencies in outbound calling process

Develop skills to identify referral opportunities with internal business partners

Observe presentations regarding banking products/services through networking events

Develop a strong understanding of customer‑facing technology with the ability to discuss with and enroll customers in self‑service products/processes

Operations

Process checks, cash and negotiable instrument transactions adhering to the bank’s current policies and procedures

Ensure branch adherence to AML/BSA requirements (Currency Transaction Reports, Suspect Activity Form, etc.), audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements to protect associates, clients, and bank assets. Assist in remediating audit/scorecard/QC deficiencies

Proactively resolve customer concerns in a timely, professional, and positive manner, escalating issues as needed

Balance cash drawer daily and monitor own work for accuracy

Follow instructions and respond to management direction to help resolve more difficult customer objections, and solve problems in a timely and positive manner to retain the customer relationship

Adhere to Seacoast Bank’s Code of Conduct

Follow all safety and security procedures

May be assigned vault responsibilities

EDUCATION and/or EXPERIENCE:

High School diploma or equivalent required

Minimum of 6 months cash handling experience required

Minimum of 6 months previous experience in retail sales and/or financial services experience preferred

Flexible schedule required with ability to work during hours of operations, including weekends and occasional non‑bank operational hours

Demonstrate excellent communication (written and verbal) and interpersonal skills

Able to work independently and exercise a high degree of initiative

PC proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software

Seniority level Entry level

Employment type Part-time

Job function Finance and Sales

Industries Banking

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