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Citizens

Citizens Teller - Part Time

Citizens, Detroit, Michigan, United States, 48228

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Citizens Teller - Part Time Starting Salary: $19/h and up.

What You’ll Do You’ll greet customers in our lobbies, demonstrate how to use our mobile app or ATMs for simple transactions, and create amazing experiences. You’ll help customers achieve financial goals by providing personalized advice, connect them to our Bankers, and respond to questions using knowledge of Citizens products and benefits. All financial policies and procedures will be followed, including proper cash handling and state/local laws.

What You’ll Get

Meaningful work & relationships – help customers with important financial decisions that impact their lives.

Commitment to community – 4 hours paid time off annually for volunteering, and donations matched up to $1,000.

Career opportunities, reward, and upskilling – promotions and growth through training, coaching, career planning.

Exceptional benefits – comprehensive health care coverage, 401(k) with match, tuition assistance, mental health programs, discounts on student loan refinancing.

Required Qualifications

High School degree or GED.

Minimum 6 months experience processing transactions (cash and/or digital payments).

Minimum 1 year demonstrated customer experience, recommending and referring products and services.

Strong listening and communication skills.

Ability to effectively ask questions and identify needs to enhance and develop long‑term relationships.

Problem solving and provide solutions to customer issues.

Customer‑centric to deliver exceptional service.

Comfortable with using digital technology to support business goals.

Work branch hours – include weekends and evenings.

Qualified candidates must complete a video interview assessment within 7 days of receiving the link.

Preferred Skills/Experience

1 year of experience processing transactions (cash or digital payments).

Motivates others through collaboration.

Process‑oriented, energetic, detail‑oriented and multitask effectively.

Hours & Work Schedule

Hours per Week: 20.

Work Schedule – varies with branch needs and may include weekends and evenings.

Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us At Citizens, you’ll find a customer‑centric culture built around helping customers and giving back to local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Posting End Date: 01/12/2026

Referrals increase your chances of interviewing at Citizens by 2×.

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